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Participant
May 13, 2024
Answered

Can't see beta apps in Creative Cloud

  • May 13, 2024
  • 1 reply
  • 381 views

I can't see beta apps in Creative Cloud - have tried signing out/restart/sign in with no joy. A previous thread suggested editing ServiceConfig.xml in C:\Program Files(x86)\Common Files\Adobe\OOBE\Configs, but I have no Configs folder.

Suggestions?

This topic has been closed for replies.
Correct answer Myra Ferguson

Have you updated your Creative Cloud Desktop Application?

 

If it's updated, then when you click on Apps on the left, do you see Beta in the horizontal list across the top of the screen?

 

If not, would you be able to post a screenshot of your Creative Cloud Desktop App?

1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity ExpertCorrect answer
Community Expert
May 13, 2024

Have you updated your Creative Cloud Desktop Application?

 

If it's updated, then when you click on Apps on the left, do you see Beta in the horizontal list across the top of the screen?

 

If not, would you be able to post a screenshot of your Creative Cloud Desktop App?

ctkaeroAuthor
Participant
May 13, 2024

Yes - I see Beta 🙂 

Thanks for your support

Myra Ferguson
Community Expert
Community Expert
May 13, 2024

You're very welcome. 

 

Would you mind marking my recommendation above as the Correct Answer so that others with the same question would be able to find it more easily? Thanks! 🙂