Can't see image - only in layers

Forum|Forum|8 years ago
October 13, 2017
4 replies
30437 views

I recently upgraded to the 2017 version and now when I open an image using Photoshop, I can't see it. I see it in the layers but no where else. Any ideas?

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Correct answer c.pfaffenbichler

If turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop does make a difference see Peru Bob’s post.

B

balajim39690197

Participant

Thank you so much - same error for me and it worked

c.pfaffenbichler

Correct answer

Community Expert

If turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop does make a difference see Peru Bob’s post.

M

Marketing C5Author

Participant

Turning off "Use Graphics Processor" worked - thank you!

c.pfaffenbichler

Community Expert

Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS.