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Participant
February 27, 2025
Question

cancel sub

  • February 27, 2025
  • 2 replies
  • 108 views

Hello. My annual membership will end on March 3rd and the new annual plan will start. If I cancel on March 15th, can I get a refund?

2 replies

Rob_Cullen
Community Expert
Community Expert
February 28, 2025

"If I cancel on March 15th, can I get a refund?"- I do not believe you can!

When a plan reaches its end date (3rd March) it either stops completely, or it renews for another annual contract.

There is no 14 days 'cooling off' period for a renewal. (Note in the link given by Ged, it says "after your initial purchase".)

By cancelling on the 15th (after the 3rd) you have entered a new annual contract and are liable for cancellation fees (50% of remaining contract)

So IMO- No refund! only a charge.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Hurry if you want to cancel entirely before 3rd March!

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Ged_Traynor
Community Expert
Community Expert
February 27, 2025