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Participating Frequently
May 20, 2021
Question

Cannot import pdfs ??? Have the latest Version of PS

  • May 20, 2021
  • 5 replies
  • 6415 views

I have been running into this difficulty recently. I cannot load (certain types of pdf) 

The only I can get over this obstacle is to reset all my settings on exit. I do this (and I can import the pdf but then after a period I get the same issue ie cannot import pdf into photoshop

It seems like PS is not responding then I have to force quit the application

Anyone know what the issue may be

Im using the latest version

Thanks in advance

This topic has been closed for replies.

5 replies

Participating Frequently
January 22, 2024

UPDATE: instead of dragging and dropping on the icon in my dock, i tried using OPEN and all PDFs are greyed out. see attachment. 

c.pfaffenbichler
Community Expert
Community Expert
January 22, 2024

Can you provide the pdf? 

Kevin Stohlmeyer
Community Expert
Community Expert
January 22, 2024

@David28902994rzdp please post on the current 2024 version post related to this issue and not multi-post resurrecting years old threads for the same issue.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/not-compatible-with-this-version-of-photoshop/idc-p/14342872#M99255

Participating Frequently
May 21, 2021

 

This is what I see is happeneing 

 

Abambo
Community Expert
Community Expert
May 22, 2021

CC 2018 is not the latest version... which is again proof that we should ask for the correct version numbers.

 

However, 2018 should probably also digest this PDF without problems... Maybe you should tell us the first few lines of Photoshop's System Info (under Help). Please only the first lines...

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
May 22, 2021

Thanks I have also the latest version and it happens on that also. When I'm back in the office I can take a look 

Abambo
Community Expert
Community Expert
May 20, 2021

Photoshop knows to Import PDF files, as PDf is Adobe's universal exchange format.

ABAMBO | Hard- and Software Engineer | Photographer
c.pfaffenbichler
Community Expert
Community Expert
May 21, 2021

But it converts the vector data to pixel data in the process; consequently the output will degrade. 

Abambo
Community Expert
Community Expert
May 22, 2021
quote

But it converts the vector data to pixel data in the process (...)


By @c.pfaffenbichler

at the end of the day... yes.

quote

consequently the output will degrade. 


By @c.pfaffenbichler

also here: at the end of the day...yes, but...

...all depends on the application.

ABAMBO | Hard- and Software Engineer | Photographer
c.pfaffenbichler
Community Expert
Community Expert
May 20, 2021

Why are you loading/opening pdfs in Photoshop? 

Participating Frequently
May 20, 2021

I get pdfs from graphic designers

 

c.pfaffenbichler
Community Expert
Community Expert
May 20, 2021

But why do you open them in Photoshop? 

If they contain vector-/type-data you are degrading that by converting it into a pixel image. 

melissapiccone
Community Expert
Community Expert
May 20, 2021

I have no problems importing PDFs on my Mac, what operating systm are you using? What is special about the PDF - you mention certain types.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Participating Frequently
May 20, 2021

using Windows 10 - Im not sure why it happens to certain pdfs 

 

JJMack
Community Expert
Community Expert
May 20, 2021

Can you post a link to one of  your PDF file you can not  import into Photoshop so we can test the PDF file with the version of Photoshop we have installed on our machines.

JJMack