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Question

Cannot import pdfs ??? Have the latest Version of PS

Forum|Forum|4 years ago
May 20, 2021
5 replies
6415 views

I have been running into this difficulty recently. I cannot load (certain types of pdf)

The only I can get over this obstacle is to reset all my settings on exit. I do this (and I can import the pdf but then after a period I get the same issue ie cannot import pdf into photoshop

It seems like PS is not responding then I have to force quit the application

Anyone know what the issue may be

Im using the latest version

Thanks in advance

This topic has been closed for replies.

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David28902994rzdp

Participating Frequently

UPDATE: instead of dragging and dropping on the icon in my dock, i tried using OPEN and all PDFs are greyed out. see attachment.

c.pfaffenbichler

Community Expert

Can you provide the pdf?

Kevin Stohlmeyer

Community Expert

@David28902994rzdp please post on the current 2024 version post related to this issue and not multi-post resurrecting years old threads for the same issue.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/not-compatible-with-this-version-of-photoshop/idc-p/14342872#M99255

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default8o7siosd5qekAuthor

Participating Frequently

This is what I see is happeneing

Abambo

Community Expert

CC 2018 is not the latest version... which is again proof that we should ask for the correct version numbers.

However, 2018 should probably also digest this PDF without problems... Maybe you should tell us the first few lines of Photoshop's System Info (under Help). Please only the first lines...

ABAMBO | Hard- and Software Engineer | Photographer

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default8o7siosd5qekAuthor

Participating Frequently

Thanks I have also the latest version and it happens on that also. When I'm back in the office I can take a look

Abambo

Community Expert

Photoshop knows to Import PDF files, as PDf is Adobe's universal exchange format.

ABAMBO | Hard- and Software Engineer | Photographer

c.pfaffenbichler

Community Expert

But it converts the vector data to pixel data in the process; consequently the output will degrade.

Abambo

Community Expert

But it converts the vector data to pixel data in the process (...)

By @c.pfaffenbichler

at the end of the day... yes.

consequently the output will degrade.

By @c.pfaffenbichler

also here: at the end of the day...yes, but...

...all depends on the application.

ABAMBO | Hard- and Software Engineer | Photographer

c.pfaffenbichler

Community Expert

Why are you loading/opening pdfs in Photoshop?

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default8o7siosd5qekAuthor

Participating Frequently

I get pdfs from graphic designers

c.pfaffenbichler

Community Expert

But why do you open them in Photoshop?

If they contain vector-/type-data you are degrading that by converting it into a pixel image.

melissapiccone

Community Expert

I have no problems importing PDFs on my Mac, what operating systm are you using? What is special about the PDF - you mention certain types.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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default8o7siosd5qekAuthor

Participating Frequently

using Windows 10 - Im not sure why it happens to certain pdfs

JJMack

Community Expert

Can you post a link to one of your PDF file you can not import into Photoshop so we can test the PDF file with the version of Photoshop we have installed on our machines.

JJMack

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