Cannot install Photoshop CS3 - Installer just dissappeared

Yes I have the exact same problems with XP Pro. Tried everything. Its not related to beta cs3. I can install and unintall the beta no problem with add and remove, clean the files with the new script wincs3clean and it quits after the files are "initialized" and setup box flashes on and shuts down. Adobe support so far has no clue but has heard of the problem. This is really frustrating and a waste of time.

Thanks Joe,

I've tried all of these and still no luck. I'm now thinking there's something wrong with the installer. I've burnt so much time on this its getting out of hand. I could try a complete re-install of XP as one last resort, but i'll wait until monday and get in touch with support.

I would put it down to my own inexperience but having 20+ years in software / hardware development, suggests that its something more fundamental.

I'm reading on other forums that there's a few other people in the same boat, so lets see how adobe play this one out.

Thanks for you help.

Chayuth and John, I now remember that a couple of weeks ago, while rearranging things on my computer, I removed CS3 beta. When I tried to reinstall it, the installer program hung. I don't remember exactly which action I took to get it working again, but it was probably one of these three things:

1) Add/Remove Programs does not remove the CS3 beta folder from Program Files. Do that manually.

2) Open Windows Explorer, right-click on the C: drive and select Properties, then Disk Cleanup. Check every box except "Compress old files."

3) The above step cleans out most everything except the Temp folder. To do this manually, do Start>Run, then enter %temp%. Delete everything that Windows will let you delete.

I hope one of those things will work for you guys, because I can't recall anything else I did.

I wrote that "I have removed all Photoshop CS3 Beta manually (***Use control panel***, deleted files and registries) as instructed in this web". This means I uninstalled by using add/remove programs first, of course.

Besides, I don't keep the beta installer.

I have the same problem on xp sp2. I've been tearing my hair out for nigh 12 hours trying to resolve this one. I followed the uninstall process to the letter, tried the scipt, removed every adobe application (LR CS2 cs3beta and acrobat), cleaned the registry of key etc and even went through the manual removal process more than a few times.

If I check the event viewer, the msiintaller exits gracefully and states that Product: Adobe Setup -- Configuration completed successfully. But it's not installed?

I reinstalled CS3beta and reactivated it, as I thought this might have been an issue, so I deactivated and went the the whole process again including downloading the 400+ mb update file.

The log file in the /common files/installer is generated and my source files are on the same volume. I'm now wondering whether my AVirus application might have something to do with it, but every other adobe application installs without a hitch.

The mind boggles!

Chayuth, why did you uninstall CS3 beta manually? Try installing it again, then uninstall it with Add/Remove Programs. If you are lucky, it may clean itself out better this time. Good luck!

Same problem here.

I have dualboot machine and I tried install to WinXP Pro SP2 and to Vista Ultimate - Installer just quits and thats all.

Intel Core 2 Duo 6600 @ 2,4
MB Asus P5B Intel P965
2 Gb RAM DDR2-6400 Corsair
Asus Radeon X1900XT 512MB
free HDD 41 GB (XP SP2) and 99 GB (Vista)

But in both OS have installed the same Adobe products:
Adobe Acrobat 8 Pro
Adobe Photoshop CS2 (and ImageReady)
Adobe Premiere Pro 2.0

Maybe conflict is in installed software...

P.S. CS3 Beta never installed.

Yes I tried so but it is still the same.

I have seen rare instances when an application will not install directly from the CD. Copy the entire CD to a folder on your disk drive, then run setup.exe (or maybe autorun.exe) from that folder.