Andy27411089enoc

Participant

Question

Cannot install previous software

Forum|Forum|2 hours ago
July 30, 2026
3 replies
21 views

my computer updated automatically to Photoshop 27.9 yesterday. Want to revert back to the previous software version. The 3 dots that are below the PS symbol to request to install an earlier version are no longer there. Any ideas what to do. Thank you

Community Expert

Community Expert

You can turn off auto updates in the CC app.

Community Expert

Community Expert

Try resetting the CC App.

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R

Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/apps/manage-apps/creative-cloud-desktop-app/uninstall-creative-cloud-desktop-app.html

c.pfaffenbichler

Community Expert

Community Expert

Seems to work fine here.

What are you doing exactly, could you pleas post screenshots?