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dconstan
dconstan
Participating Frequently
February 4, 2026
Answered

Cannot install PS on Win 11 PC. The application was unable to start (0xc00007b)

  • February 4, 2026
  • 2 replies
  • 50 views

I try to install PS and LR (the bundle) on my Win 11 PC with no luck. The installation process ends successfully (I get Installation successfully completed message) but PS nor LR appear on my installed applications list. I can only see Creative Cloud there. 

When I try to open Creative Cloud I get the message The application was unable to start (0xc00007b).

I uninstalled and reinstalled the applications many time but the same thing happens. I also used the Adobe cleaning tool to make sure that I am starting from a clean base but again nothing happens.

Any help would be greatly appreciated. 

    Correct answer Ged_Traynor

    ​@dconstan have a look at the answer from Sameer K in this thread to see if it helps

     

    2 replies

    dconstan
    dconstanAuthor
    Participating Frequently
    February 5, 2026

    Yes! It worked just fine!!!!

    Thank you. 

    I am still facing the same kind of problem with Acrobat Reader. I cannot install it on my Surface PC. Could you please help here as well? 

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    February 5, 2026

    ​@dconstan you’d be better off reporting the issue on the Adobe Reader forum

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity ExpertCorrect answer
      Community Expert
      February 4, 2026

      ​@dconstan have a look at the answer from Sameer K in this thread to see if it helps

       

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