Participating Frequently

Question

Cannot open PS current version message says "Catch in IPhotoshopApplication, exception encountered:

Forum|Forum|2 years ago
June 5, 2024
14 replies
6351 views

Cannot open PS current version message says "Catch in IPhotoshopApplication, exception encountered: require fed" (IphotoshopApplication is all one word)

please help

Windows

T

Torres Fine Art

Participant

I just encountered it as:
catch in photoshop application exception encountered: Class 'TCompareModeCluster' could not be made

Claire H.

Community Manager

Hi @Torres Fine Art, thanks for reaching out to the Photoshop Community Forum! This error is a known startup issue, often triggered after a Windows update. Let's try a few things and see if it helps:

Fully close PS (Task Manager), restart your computer, and relaunch.
Update Photoshop to the latest version via Creative Cloud.
Reset preferences: hold Ctrl+Alt+Shift while launching PS.
If it started after a Windows update, try uninstalling the latest patch.

If you're still experiencing this issue, can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to replicate it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

William John Bryant

Participant

Cannot open PS current version message says "Catch in IPhotoshopApplication, exception encountered: require fed" Your help would be much appeciated as I use PS 2024 with updates regularly and am lost without it. My monthly payments are up to date .

This happened yesterday around the 12th February 2026 on my PC after an overnight update of Windows 11. I’ve tried “system restore” but to no avail.

L

lv shutter

Known Participant

This was posted in 2024, it's a year later and same thing is happening to me. Brand new computer well-equipped to handle Photoshop but still getting "Catch in IPhotoshop Application, exception encountered". Then Photoshop won't open, have to restart computer. What the heck is this Adobe???

KimberlyPek

Known Participant

Having same issue. What can I do????

A

Aleke

Community Manager

Hi @KimberlyPek!

Could you please let me know what version of Photoshop and operating system you're using? Also, when did the error start occurring—was it after an update?

Thanks a bunch!

Best, Alek 😊

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

Trevor.Dennis

Community Expert

@Aleke I just had the same error message, and it was immediately after a Windows 11 update.

This is the Learn More Link

In my case, simply restarting Photoshop (26.6 m.3014) seems to have cleared the warning dialog. If this tally's with other people's experience, then it might be useful to say so here. Check Windows Update History if you are not sure. 26.4.1 Release, and 22.2 also open without any error messages.

S

sweetyness11

Participant

I am alos having the same problem! I tried to start today and got the error, so then I updated to the newest version and still have the issue. Guess I will keep looking.

A

Aleke

Community Manager

Hey @sweetyness11, welcome to the Community! Could you share a bit more about what you're experiencing? If you could provide your System Info, that would be super helpful. You can find it by clicking on Help > System Info.

I see you’ve already updated the app to the latest version, which is great! We can also try some of the other basic Photoshop troubleshooting steps. These are common solutions to various issues. Hopefully, one of them works! You can find 'em here: https://adobe.ly/3OPLKJ7

Let me know if you have other questions, and make sure to mention me with an @ when you respond. Thanks!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

R

RoFishy

Participant

same here