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joshuag97317001
joshuag97317001
Participant
July 15, 2024
Question

Cannot uninstall apps with Creative Cloud.

  • July 15, 2024
  • 2 replies
  • 185 views

My Mac., is showing that it is full.  Makes no sense.  System files are taking almost 600 gigs.  I am trying to uninstall all my adobe apps.  I may just restart everything.  This has happened before.  But, when I go to the program folder, then uninstall, it brings me to the cloud app and then nothing happens.  Why can I not uninstall the apps?

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
July 15, 2024

Depending on how full your disk is - you may be stuck in a loop with not enough room to run things.

The Creative Cloud app controls install and uninstall.

Go to the application you want to uninstall and click the ellipses (...) to access the Uninstall command.

 

L
Lumigraphics
Legend
July 15, 2024

Removing your Adobe apps is not going to help much.

I recommend grabbing the free Omni Disksweeper https://www.omnigroup.com/more and see what is using all over the disk space. Its likely cache files which can be deleted.

You could also go to an Apple Store and let them help you out.

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