Question
.ccx extensions not installing (no response / no popup) in Photoshop & Creative Cloud
Hi everyone,
I’m facing an issue where all .ccx extensions fail to install with no response or installation popup.
Affected plugins tested:
- Lumenzia
- MagicTouch
- PixelExpand
All behave the same way.
Problem description:
When I double-click any .ccx file:
- Nothing happens (no installer window, no error, no Creative Cloud popup)
- No Adobe extension installer is triggered
- It looks like the file is ignored completely
System details:
- Windows 11
- Adobe Photoshop 27.7.0 installed and working normally
- Adobe Creative Cloud installed and signed in
- CCXProcess appears in Startup Apps
What I already tried:
- Reinstalled Photoshop and Creative Cloud
- Restarted PC multiple times
- Checked Windows Security / antivirus blocking
- Tested multiple
.ccxplugins (same result) - Verified Creative Cloud is logged in
Why would .ccx files not trigger any installation at all (no popup / no error)? Is this related to:
- CCXProcess / CEP service corruption?
- Windows file association issue?
- Creative Cloud extension installer broken?
- Photoshop version compatibility?
Any guidance would be appreciated. I’m trying to determine if this is a system-level issue or Adobe service issue.