Skip to main content
Fadzrulnizam
Participant
May 29, 2026
Question

.ccx extensions not installing (no response / no popup) in Photoshop & Creative Cloud

  • May 29, 2026
  • 0 replies
  • 2 views

Hi everyone,

I’m facing an issue where all .ccx extensions fail to install with no response or installation popup.

Affected plugins tested:

  • Lumenzia
  • MagicTouch
  • PixelExpand

All behave the same way.

Problem description:

When I double-click any .ccx file:

  • Nothing happens (no installer window, no error, no Creative Cloud popup)
  • No Adobe extension installer is triggered
  • It looks like the file is ignored completely

System details:

  • Windows 11
  • Adobe Photoshop 27.7.0 installed and working normally
  • Adobe Creative Cloud installed and signed in
  • CCXProcess appears in Startup Apps 

What I already tried:

  • Reinstalled Photoshop and Creative Cloud
  • Restarted PC multiple times
  • Checked Windows Security / antivirus blocking
  • Tested multiple .ccx plugins (same result)
  • Verified Creative Cloud is logged in

Why would .ccx files not trigger any installation at all (no popup / no error)? Is this related to:

  • CCXProcess / CEP service corruption?
  • Windows file association issue?
  • Creative Cloud extension installer broken?
  • Photoshop version compatibility?

Any guidance would be appreciated. I’m trying to determine if this is a system-level issue or Adobe service issue.