Participant

Answered

CIDFont, CMap, Font appear everywhere

Forum|Forum|5 years ago
February 21, 2020
28 replies
8762 views

Hey everyone,

A few days ago those 3 folders CIDFont, CMap and Font started appearing on my desktop and random other folders on my hd where I work. I believe it happens when I use Photoshop. All 3 folders contain only one file – AdobeFn21.lst.

I'm running Photoshop 21.1.0 but this behaviour started before I updated to this version. I was hoping the update would resolve the issue.

Any ideas on how to solve this?

Correct answer David Mohr

Hello,

Yes, Adobe is aware of the problem and actively working on a solution.

Thanks,
David

David Mohr

Community Manager

Howdy,

The instances of this bug in Photoshop should be now fixed in the 21.1.1 release. PLEASE let us know if this issue continues to happen with that version.

Thanks,

David

cooperbrown

Participating Frequently

Hi,

This issue is still occuring in After Effects. I assume it's still under works since you specifically mentioned photoshop being resolved, but just wanted to give an update.

Thanks!

L

Lumigraphics

Legend

https://community.adobe.com/t5/after-effects/cidfont-cmap-and-font-folder/td-p/10936660?page=1

PacoD

Known Participant

Good morning (EST, USA).

FWIW.

Today is Thursday, March 19 2020. As of yesterday afternoon I was still finding the mysterious folders—CIDFont; CMap; Font—in random locations: my PC's desktop; in miscellaneous folders on my PC; folder(s) in Cloud storage (OneDrive); apparently, anywhere I was saving work from PsCC and/or AiCC, the only apps I currently use; IdCC occasionally, but haven't in weeks.

G'day.

S

Soyuntrazo

Participant

I have the very same issue and it's frustrating. Not to even mention the client is super laggy as well!

Q

Q0093C-PC

Inspiring

Hi everyone,

I have been in touch with Adobe Technical support with regards to this issue.
They are aware of the issue and are busy working on a solution which will probably be in the next release.

For now; we just need to manually delete these folders as and when they appear.

David Mohr

Correct answer

Community Manager

Hello,

Yes, Adobe is aware of the problem and actively working on a solution.

Thanks,
David

Q

Q0093C-PC

Inspiring

Thanks David,

After the last update; i haven't seen the issue come up again so for now everything seems to be back to normal.

G

GLMaddawg

Participant

I'm having the same issue with all of our Photoshop users here in our office... Super annoying...

I also use AE and Illustrator but have not noticed them in those folders yet. pause.... Yep! in AE folders of files I worked on Today! BUT... NOT in the AI folders at all.

Adobe, PLEASE FIX THIS!!

Ncosgrove

Known Participant

Same issue here.

Using Windows 10 with Adobe CC 2020 latest update. I believe the folders were appearing before the last update. It started for me on March 3rd and I have 16 instances of the AdobeFnt21.lst file on my data storage drive which I find curious since it appears three folders with three of the same .lst file should appear but it seems I am off by one .lst file (16/3=5.333333). The three folders also appear in My Docs on the OS drive and there is no file associated to these folders, at least none I can see since I do not use my docs.

G

GBCM

Participant

Is it possible to prohibit Photoshop and other Adobe programs the saving of the three annoying folders CIDFont, CMap and Font?

J

jeffhateserrorcodes

Participant

I found the solution...you have to go outside and find the highest point...stairs or roof top. Bring your laptop or computer, pick it up over your head and throw it down to the ground and watch it explode into 1000 pieces. It fixes the problem permanently! Of course, you'll have to get another job in another field, but it will make you feel pretty damn good.