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rokkerr
rokkerr
Participant
October 12, 2019
Answered

Color Picker just stopped working - always white

  • October 12, 2019
  • 3 replies
  • 6153 views

Was working fine this morning, I have no idea what I could have done to create this problem? Now when I mouse over my image, the color picker does change to an eyedropper, but no matter what part of the image I click on it shows white? #ffffff

The L: changes to 100, the a: changes to 0 and the b: changes to 0. It shows #ffffff no matter what. I can click on my desktop background and it changes to black. Other than that i can pick no other color but white? Anyone know what's happening? I'm trying to remove the yellowish/beigish hue from the pictures. The walls, curtains and couch were actually white.

    This topic has been closed for replies.
    Correct answer Chuck Uebele

    Click on the camera icon of the photo filter so the mask isn't selected.

    3 replies

    A
    Aross0324
    Participant
    November 29, 2024

    This happened to me as well but this must be outdated. I finally figured out that I needed to go to my channels tab & get rid of the quick mask from there. Just thought I would share this for anyone else. It's 5 yrs since the original post was answered. 

    Good Luck

    Chuck Uebele
    Community Expert
    Chuck UebeleCommunity ExpertCorrect answer
    Community Expert
    October 12, 2019

    Click on the camera icon of the photo filter so the mask isn't selected.

    rokkerr
    rokkerrAuthor
    Participant
    October 12, 2019
    That was it! OMG! Why didn't I see that! I tried every other conceivable thing! Thank you thank you thank you!
      Chuck Uebele
      Community Expert
      Chuck UebeleCommunity Expert
      Community Expert
      October 12, 2019

      You have your mask selected. It's picking from the white mask.

        rokkerr
        rokkerrAuthor
        Participant
        October 12, 2019
        I'm following the directions exactly from this page? https://www.photoshopessentials.com/photo-editing/photo-filter/
        rokkerr
        rokkerrAuthor
        Participant
        October 12, 2019
        How would I deselect the mask? If I click back onto the background layer, (layer 0) then I don't have the photo filter available to me? Help! This was working yesterday according to the instructions and then it stopped.
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