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Participating Frequently
February 13, 2025
Question

Considerable slowdown in PS and AI work

  • February 13, 2025
  • 1 reply
  • 155 views

After the last updates Photoshop and Illustrator are working very slowly, the simplest functions (e.g. saving) take a very long time.

1 reply

Sameer K
Community Manager
Community Manager
February 13, 2025

Hey, @wojciech_6771. Welcome to the Photoshop Community. I'll help you figure this out. Please share a video of the issue and the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

Does it behave as mentioned after a specific set of steps? What troubleshooting steps have you tried already? Does this happen when you have documents open? Try disabling GPU compositing. Here's how you can do it:

  1. Go to Edit in the top menu.
  2. Select Preferences, then Performance.
  3. Click on Advanced Settings.
  4. Uncheck the GPU Compositing option.

After doing this, restart Photoshop and see if the issue exists. If it doesn't help, try Photoshop (beta) from the Creative Cloud App > Apps tab > Beta apps.

 

Here are some additional things you can try: https://adobe.ly/40V6IwQ

 

Let me know how it goes. 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

Participating Frequently
February 13, 2025

Hi @Sameer K , thanks so much for your quick response. Before I go into details, here's the Photoshop Help file.

I'm going to follow your instructions. See you soon.