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A
ardee123
Participant
October 6, 2025
Question

Contact sheet 2 get error 9002 in PS and "java script missing" when using Bridge to generate

  • October 6, 2025
  • 1 reply
  • 214 views

OS Windows 11.  Both Photoshop 2025 and Adobe Bridge 2025 are up-to-date.  I cannot automate a Contact Sheet from Photoshop 2025 - It places one or two photos onto the page (depending on choices) and ends in an "error 9002: Unable to open log file C:\users\....\appdata\Roaming\contactsheetII.log: i/O error Line 1688."  I have tried renaming the log file to ". old" and restart Photoshop for it to recreate it.  Still no luck.   I have used Bridge to try and automate it through Photoshop and I get error "Java script missing".  I have also tried running Photoshop as an Administrator and get same errors.

Please help. I need this urgently.  not sure what more to do.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 6, 2025

Hey, @ardee123. Welcome to the Photoshop Community. I'll need more information to help you figure this out. 

Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

Does this only happen with Contact Sheet II, or does it happen with any other scripts? Has this started since a recent update? Have you changed your OS default folders to customized locations on other drives? 

 

Temporarily, try creating a new user account and check if it works in the new user account. Also, try booting the Windows device in Safe Mode with networking to check how Photoshop behaves: https://adobe.ly/43BzvZ3

 

 

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

A
ardee123Author
Participant
October 7, 2025

Hi @Sameer K   Thank you for your quick response.  Please see attached.  I have not used the contact sheet II in Photoshop since the end of last year when it was working perfectly.  I have not noticed in recent times about any other scripts.  I have not changed my default OS folders to customized locations on other drives.  The only thing I have done in recently is to add a second scratch disk to an external HDD and I have cleaned up %temp%.

 

A
ardee123Author
Participant
October 7, 2025

Hi @Sameer K  - I created another user and Photoshop created the Contact Sheet in this profile.  So now what does that mean about my existing profile.  Is there some workaround to fix this in my profile?

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