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Participant
November 10, 2023
Question

Content Credentials: LinkedIn connected account metadata are not saved while exporting a file

  • November 10, 2023
  • 0 replies
  • 484 views
  • Photoshop version: 24.5.0
  • OS: MacOS Ventura 13.4.1

Preconditions

  1. Adobe account has 4 valid socials connected:
  • Behance
  • Instagram
  • Twitter
  • LinkedIn  
     
2. A test file is prepared:
  • valid file format: JPG or PNG
  • doesn't contain any Content Credentials metadata

 

Steps to reproduce
  1. Log in to PhotoShop (desktop) using the Account from the Preconditions.
  2. Open the test file from the preconditions.
  3. Enable Content Credentials.
  4. Perform at least 1 editing action (add some text etc.) to add some new Content Credentials history to the file.
  5. Click Export -> Export As, and save the file in some valid way (selecting JPG or PNG format, and saving Content Credentials in the file or on the Content Credentials cloud) with a new name (for example file#1_edit).
  6. Upload the new file (file#1_edit) to the Verify site: https://contentcredentials.org/verify
  7. Revise the "Social media accounts" section.

 

Expected result: the LinkedIn data are displayed, as Behance's, Instagram's, and Twitter's ones.
Actual result: there's no LinkedIn data, only Behance's, Instagram's, and Twitter's. 
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