Participant

Question

Could not complete the Crystallize [Mac Memory use — help needed]

Forum|Forum|11 months ago
March 8, 2025
1 reply
199 views

hi all,

Can anyone tell how to resolve this issue? I am using Mac and the Photoshop version is 26.4.1

Thank you very much.

From Jerry

macOS

Trevor.Dennis

Community Expert

Hi Jerry. You need to give us some more information before we can help with this.

What seems to be happening?

Does the Crystalize dialog open when you click on Filter > Pixelate > Crystalize?

Is the command greyed out?

Are you using it on a raster/pixel layer?

Does that layer have content? i.e. are you looking at layers beneath it?

Use screen shots if you think they might help.

B

Boon Hang33263567m7ouAuthor

Participant

Hi, Trevor

I am very sorry that I didn't provide much information. First timer using this community LOL

I was trying to create a snow effect in my edited photo, here is my screen shot of the layers:

I could able to select pixelate ==> Crystalize, but the following error message displayed after awhile:

I had done the following, but seemed no help:

1. <Reset Preference on Quit> and restart the application.

2. Reduce image size

3. Closed all my other applications.

I have 64G RAM in my Mac.

Thank you from Jerry

Trevor.Dennis

Community Expert

How m,uch memory have you allocated to Photoshop?

I am going to be out of my depth with a Mac system, so lets invite some Mac experts to join in.

Mean while, if you open Photoshop and go Help > System Info - Copy and paste to this thread, that will show us when you are working with. Unless your boot drive is almost oput of space, you should be fine with 60GB RAM and that image size.

I have changed your subject line to attract some Mac experts to this thread.

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