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celybeck
Participant
February 27, 2019
Question

Could not complete the Place Embedded command because of a program error.

  • February 27, 2019
  • 2 replies
  • 11509 views

Started a trial of PS. While in the middle of creating a new document, I start getting "Could not complete the Place Embedded command because of a program error." This appeared after successfully placing a couple images. Now also finding that I cannot simply open .jpg images in an attempt to try to save to .psd files. Have tried uninstalling/reinstalling, and clearing preferences as discussed in another forum question. Still not working. 5 days left on trial, not impressed so far.

    2 replies

    Trevor.Dennis
    Community Expert
    Community Expert
    February 27, 2019

    What hardware are you using?

    How old is it and is the operating system in good condition?

    Place Embedded is obviously using your computer's operating system to handle file management, so it is not necessarily Photoshop that is causing your issue.  Remember, more than 10,000,000 now have a Creative Cloud subscription, and probably all of them include Photoshop, and a tiny percentage have problems.

    Are you able to open the problem file directly into Photoshop rather than Placing it?

    Or are multiple or all files causing problems?

    Are the files definitely JPG?

    Are you able to open the problem file in other applications?

    Do you have Bridge or Lightroom installed? (They come with the Photography plan)

    Open Bridge, find and select the files, and go Tools > Photoshop > Load files into Photoshop layers

    Does that work?

    It would help to know your system spec.  Open Photoshop and go ​Help > System Info > Copy ​and paste it to this thread.

    Participant
    December 6, 2021

    Adobe Photoshop Version: 23.0.2 20211119.r.101 ace26c0 x64
    Number of Launches: 101
    Operating System: Windows 10 64-bit
    Version: 10 or greater 10.0.19044.1348
    System architecture: Intel CPU Family:6, Model:14, Stepping:12 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 1800 MHz
    Built-in memory: 7968 MB
    Free memory: 5092 MB
    Memory available to Photoshop: 5350 MB
    Memory used by Photoshop: 70 %
    SAM SDK Version: 2.0.0-main.887.2
    ACP.local Status:
    - SDK Version: 1.50.2
    - Core Sync Status: Reachable and compatible
    - Core Sync Running: 4.21.1.1
    - Min Core Sync Required: 4.3.28.24
    Live Edit Client SDK Version: 3.86.01
    Manta Canvas: Enabled.
    Alias Layers: Disabled.
    Modifier Palette: Enabled.
    Highbeam: Disabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    HarfBuzz Version: 2.8.1
    TextEngine: Unifed Text Engine
    ======= GPU
    Native API stable: True
    OpenGL API stable: True
    OpenCL API stable: True
    GPUDeny: 0
    GPUForce: 0
    useGPU: 1
    useOpenCL: 0
    isGPUCapable: 1
    GPUName: Intel(R) UHD Graphics 620
    GPUVendor: INTEL
    IsNativeGPUCapable: 1
    IsOpenGLGPUCapable: 1
    IsOpenCLGPUCapable: 1
    HasSufficientRAM: 1
    GPU accessible RAM: 4,311 MB
    Required GPU accessible RAM: 1,500 MB
    UseGraphicsProcessorChecked: 1
    UseOpenCLChecked: 0
    Windows remote desktop: 0
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    ------- Sniffer output
    [0 ms]
    Launch GPUSnifferThread

    [1 ms]
    Start RunAllAPIs

    [1 ms]
    "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=16324541 -comment=Photoshop Version: Adobe Photoshop 23.0.2 20211119.r.101 ace26c0 x64

    [1608 ms]
    Start sniffer 2021-12-06 18:18:46
    # Photoshop Version: Adobe Photoshop 23.0.2 20211119.r.101 ace26c0 x64
    C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=16324541 -comment=Photoshop Version: Adobe Photoshop 23.0.2 20211119.r.101 ace26c0 x64

    {785 ms}
    Start platform native
    # displays: 1
    Display 0
    Display: \\.\DISPLAY1
    Main: TRUE
    Built in: FALSE
    Stereo: FALSE
    Bounds: ((0 0) -> (1,280 720), w=1,280, h=720)
    Dimensions: (1,280 720)
    Physical size: (0 0)
    Pixel size: (0 0)
    Dynamic range: (0 1)
    Potential dynamic range: (0 1)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0 preferred=1)

    # devices: 1
    Device 0
    Name: Intel(R) UHD Graphics 620
    Preferred: TRUE
    Power Envelope: UNKNOWN
    Attachment: UNKNOWN
    # attached displays: 1
    \\.\DISPLAY1
    GPU accessible RAM: 4,311 MB
    VRAM: 134 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 4,177 MB
    API version: 12.0 (12.0)
    Device version: 12.0 (12.0)
    Vendor name: INTEL
    Driver:
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    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3abed7b83f378c61\igd12umd64.dll
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3abed7b83f378c61\igdumdim64.dll
    Driver date: 2020-10-28 000000.000000-000
    Driver age: 14 months
    Driver version: 27.20.100.8935
    Supports UMA: SUPPORTED
    D3D-ID: 16032
    End platform native
    {878 ms}

    {878 ms}
    Start platform OpenGL
    # displays: 1
    Display 0
    Display: \\.\DISPLAY1
    Main: TRUE
    Built in: FALSE
    Stereo: FALSE
    Bounds: ((0 0) -> (1,280 720), w=1,280, h=720)
    Dimensions: (1,280 720)
    Physical size: (0 0)
    Pixel size: (0 0)
    Dynamic range: (0 1)
    Potential dynamic range: (0 1)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0 preferred=1)

    # devices: 1
    Device 0
    Name: Intel(R) UHD Graphics 620
    Preferred: TRUE
    Power Envelope: INTEGRATED
    Attachment: UNKNOWN
    # attached displays: 1
    \\.\DISPLAY1
    GPU accessible RAM: 4,311 MB
    VRAM: 134 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 4,177 MB
    API version: 4.6 (4.6.0 - Build 27.20.100.8935)
    Device version: 4.6 (4.6.0 - Build 27.20.100.8935)
    Vendor name: INTEL
    Driver:
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3abed7b83f378c61\igd10iumd64.dll
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3abed7b83f378c61\igd12umd64.dll
    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3abed7b83f378c61\igdumdim64.dll
    Driver date: 2020-10-28 000000.000000-000
    Driver age: 14 months
    Driver version: 27.20.100.8935
    GLSL version: 4.60 (4.60 - Build 27.20.100.8935)
    End platform OpenGL
    {936 ms}

    {937 ms}
    Start platform OpenCL
    # displays: 0

    # devices: 1
    Device 0
    Name: Intel(R) UHD Graphics 620
    Preferred: TRUE
    Power Envelope: INTEGRATED
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 3,341 MB
    VRAM: 3,341 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 3.0 (OpenCL 3.0 )
    Device version: 3.0 (OpenCL 3.0 NEO )
    Vendor name: INTEL
    Driver: UNKNOWN
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    Bandwidth: 13 GB / s
    Compute score: 184.668
    Device name string: Intel(R) UHD Graphics 620
    Device vendor string: Intel(R) Corporation
    Platform name string: Intel(R) OpenCL HD Graphics
    Platform vendor string: Intel(R) Corporation
    End platform OpenCL
    {1527 ms}

    Exit code kExitNormal
    End sniffer 2021-12-06 18:18:47
    [kStatusNormal, kExitNormal]

    [1609 ms]
    Finish RunAllAPIs

    [2269 ms]
    Start GetSnifferResult

    [2269 ms]
    Finish GetSnifferResult

    ------- Sniffer output
    ======= GPU
    License Type: Subscription
    Serial number: 94070663446234936618
    GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
    Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
    Temporary file path: C:\Users\goodw\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 224.1G, 95.2G free
    Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
    Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

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    ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
    filterport.dll FilterPort 1.1 O
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    igestep30.dll IGES Reader 9.3.0.113
    ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
    ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
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    ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
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    ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
    ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
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    ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
    ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
    ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
    ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
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    ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
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    mediacoreif.dll photoshopdva 14.0.0
    Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
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    opencv_world452.dll OpenCV library 4.5.2
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    Plugin.dll Adobe Photoshop 2022 23.0
    PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
    PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
    PSCloud.dll 1.0.0.1
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    PSViews.dll Adobe Photoshop 2022 23.0
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    tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
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    WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
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    Unified Extensibility Platform uxp-5.5.4-1-60dbcb9
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    Required plugins:

    Accented Edges 23.0 - from the file “Filter Gallery.8bf”
    Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf”
    Angled Strokes 23.0 - from the file “Filter Gallery.8bf”
    Average 23.0 - from the file “Average.8bf”
    Bas Relief 23.0 - from the file “Filter Gallery.8bf”
    BMP 23.0 - from the file “Standard MultiPlugin.8bf”
    Camera Raw 14.0.1 - from the file “Camera Raw.8bi”
    Camera Raw Filter 14.0.1 - from the file “Camera Raw.8bi”
    Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf”
    Charcoal 23.0 - from the file “Filter Gallery.8bf”
    Chrome 23.0 - from the file “Filter Gallery.8bf”
    Cineon 23.0 - from the file “Cineon.8bi”
    Clouds 23.0 - from the file “Clouds.8bf”
    Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf”
    Colored Pencil 23.0 - from the file “Filter Gallery.8bf”
    Conté Crayon 23.0 - from the file “Filter Gallery.8bf”
    Craquelure 23.0 - from the file “Filter Gallery.8bf”
    Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li”
    Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf”
    Crosshatch 23.0 - from the file “Filter Gallery.8bf”
    Crystallize 23.0 - from the file “Standard MultiPlugin.8bf”
    Cutout 23.0 - from the file “Filter Gallery.8bf”
    Dark Strokes 23.0 - from the file “Filter Gallery.8bf”
    De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf”
    Dicom 23.0 - from the file “Dicom.8bi”
    Difference Clouds 23.0 - from the file “Clouds.8bf”
    Diffuse Glow 23.0 - from the file “Filter Gallery.8bf”
    Displace 23.0 - from the file “Standard MultiPlugin.8bf”
    Dry Brush 23.0 - from the file “Filter Gallery.8bf”
    Entropy 23.0 - from the file “statistics.8ba”
    Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be”
    Extrude 23.0 - from the file “Standard MultiPlugin.8bf”
    FastCore Routines 23.0 - from the file “FastCore.8bx”
    Fibers 23.0 - from the file “Standard MultiPlugin.8bf”
    Film Grain 23.0 - from the file “Filter Gallery.8bf”
    Filter Gallery 23.0 - from the file “Filter Gallery.8bf”
    Fresco 23.0 - from the file “Filter Gallery.8bf”
    Glass 23.0 - from the file “Filter Gallery.8bf”
    Glowing Edges 23.0 - from the file “Filter Gallery.8bf”
    Grain 23.0 - from the file “Filter Gallery.8bf”
    Graphic Pen 23.0 - from the file “Filter Gallery.8bf”
    Halftone Pattern 23.0 - from the file “Filter Gallery.8bf”
    Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx”
    HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf”
    HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf”
    IFF Format 23.0 - from the file “Standard MultiPlugin.8bf”
    IGES 23.0 - from the file “U3D.8bi”
    Ink Outlines 23.0 - from the file “Filter Gallery.8bf”
    JPEG 2000 23.0 - from the file “JPEG2000.8bi”
    Kurtosis 23.0 - from the file “statistics.8ba”
    Lens Blur 23.0 - from the file “Lens Blur.8bf”
    Lens Correction 23.0 - from the file “Lens Correction.8bf”
    Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf”
    Liquify 23.0 - from the file “Liquify.8bf”
    Matlab Operation 23.0 - from the file “ChannelPort.8bf”
    Maximum 23.0 - from the file “statistics.8ba”
    Mean 23.0 - from the file “statistics.8ba”
    Measurement Core 23.0 - from the file “MeasurementCore.8me”
    Median 23.0 - from the file “statistics.8ba”
    Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf”
    Minimum 23.0 - from the file “statistics.8ba”
    MMXCore Routines 23.0 - from the file “MMXCore.8bx”
    Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf”
    Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx”
    Neon Glow 23.0 - from the file “Filter Gallery.8bf”
    Note Paper 23.0 - from the file “Filter Gallery.8bf”
    NTSC Colors 23.0 - from the file “NTSC Colors.8bf”
    Ocean Ripple 23.0 - from the file “Filter Gallery.8bf”
    OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf”
    Paint Daubs 23.0 - from the file “Filter Gallery.8bf”
    Palette Knife 23.0 - from the file “Filter Gallery.8bf”
    Patchwork 23.0 - from the file “Filter Gallery.8bf”
    Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf”
    PCX 23.0 - from the file “PCX.8bi”
    Photocopy 23.0 - from the file “Filter Gallery.8bf”
    Picture Package Filter 23.0 - from the file “ChannelPort.8bf”
    Pinch 23.0 - from the file “Standard MultiPlugin.8bf”
    Pixar 23.0 - from the file “Pixar.8bi”
    Plaster 23.0 - from the file “Filter Gallery.8bf”
    Plastic Wrap 23.0 - from the file “Filter Gallery.8bf”
    Pointillize 23.0 - from the file “Standard MultiPlugin.8bf”
    Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf”
    Portable Bit Map 23.0 - from the file “PBM.8bi”
    Poster Edges 23.0 - from the file “Filter Gallery.8bf”
    PRC 23.0 - from the file “U3D.8bi”
    Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf”
    Radiance 23.0 - from the file “Radiance.8bi”
    Range 23.0 - from the file “statistics.8ba”
    Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be”
    Reticulation 23.0 - from the file “Filter Gallery.8bf”
    Ripple 23.0 - from the file “Standard MultiPlugin.8bf”
    Rough Pastels 23.0 - from the file “Filter Gallery.8bf”
    Save for Web 23.0 - from the file “Save for Web.8be”
    ScriptingSupport 23.0 - from the file “ScriptingSupport.8li”
    Shake Reduction 23.0 - from the file “Shake Reduction.8bf”
    Shear 23.0 - from the file “Standard MultiPlugin.8bf”
    Skewness 23.0 - from the file “statistics.8ba”
    Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf”
    Smudge Stick 23.0 - from the file “Filter Gallery.8bf”
    Solarize 23.0 - from the file “Solarize.8bf”
    Spaces 23.0 - from the file “Spaces.8li”
    Spatter 23.0 - from the file “Filter Gallery.8bf”
    Spherize 23.0 - from the file “Standard MultiPlugin.8bf”
    Sponge 23.0 - from the file “Filter Gallery.8bf”
    Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf”
    Stained Glass 23.0 - from the file “Filter Gallery.8bf”
    Stamp 23.0 - from the file “Filter Gallery.8bf”
    Standard Deviation 23.0 - from the file “statistics.8ba”
    Sumi-e 23.0 - from the file “Filter Gallery.8bf”
    Summation 23.0 - from the file “statistics.8ba”
    Targa 23.0 - from the file “Standard MultiPlugin.8bf”
    Texturizer 23.0 - from the file “Filter Gallery.8bf”
    Tiles 23.0 - from the file “Standard MultiPlugin.8bf”
    Torn Edges 23.0 - from the file “Filter Gallery.8bf”
    Twirl 23.0 - from the file “Standard MultiPlugin.8bf”
    U3D 23.0 - from the file “U3D.8bi”
    Underpainting 23.0 - from the file “Filter Gallery.8bf”
    Vanishing Point 23.0 - from the file “VanishingPoint.8bf”
    Variance 23.0 - from the file “statistics.8ba”
    Water Paper 23.0 - from the file “Filter Gallery.8bf”
    Watercolor 23.0 - from the file “Filter Gallery.8bf”
    Wave 23.0 - from the file “Standard MultiPlugin.8bf”
    WIA Support 23.0 - from the file “WIASupport.8li”
    Wind 23.0 - from the file “Standard MultiPlugin.8bf”
    Wireless Bitmap 23.0 - from the file “WBMP.8bi”
    ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins: NONE


    Duplicate and Disabled plugins: NONE


    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

    Home Screen (Loaded) 5.0.0.120 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.0.0\"
    CDO: 1.102.0
    CmdN: 1.9.3
    CDP: 1.127.0
    Projects: 1.0.46
    Discover Panel (Loaded) 1.11.0.33 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"

    ccx-timeline (Prepared) 2.6.41.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"

    CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"

    CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"

    CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
    CAPTURE: 1.2.18 STOCK: 2.0.30
    Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

    Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"

    Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

    Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"

    Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"

    Plugins Panel (Prepared) 1.3.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"

    IC popup message (Loaded) 1.0.0.0

    Neural Filters (Registered) 1.9.21.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"


    Extensions:

    Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
    New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
    Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
    com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
    GMetrix PS LITA 6.0.1 - from the file “C:\Users\goodw\AppData\Roaming\Adobe\CEP\extensions\gmetrix.lita.adobe.photoshop\index.html”
    com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
    Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
    Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
    com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

    Installed TWAIN devices: NONE

    JJMack
    Community Expert
    Community Expert
    February 27, 2019

    Try resetting your Photoshop preferences the are not deleted and are not created when you uninstall and reinstall Photoshop.  User preferences are still the ones that had before the uninstall and reinstall.  If they were bad they will still be bad. You can delete the preference folder to make sure your preferences will be reset. If Photoshop was working and now does not it is most likely a corrupt preferenc file problem.

    JJMack
    Participant
    February 23, 2025

    I tried everything sugggested. It work 5 times then quit and wont work again. I have unistalled and reinstalled all adobe and photoshop files. Getting mad because I pay a lot for this software for years. Any other ideas?

     

    Stephen Marsh
    Community Expert
    Community Expert
    February 23, 2025
    quote

    I tried everything sugggested. It work 5 times then quit and wont work again. I have unistalled and reinstalled all adobe and photoshop files. Getting mad because I pay a lot for this software for years. Any other ideas?

     


    By @Rodney Satonica

     

    You are replying to a 6-year-old topic, and JJMack has sadly passed on.

     

    Can you confirm that you have reset preferences, as these are not reset when reinstalling software (backup any custom actions, brushes etc., before resetting prefs).

     

    https://helpx.adobe.com/au/photoshop/using/preferences.html

     

    After resetting preferences, if this doesn't fix the issue, you might wish to consider using the "cleaner":

    https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    Good luck!