Skip to main content
March 9, 2023
Answered

"Could not complete your request because it is not the right kind of document" When opening a .PSD

  • March 9, 2023
  • 18 replies
  • 16767 views

I am trying to continue work on something I was working on yesterday and when attempting to open the .PSD file, I am greeted by the error: "Could not complete your request because it is not the right kind of document"

I have had a look for any others whove experienced the same bug with little luck.

Anything helps, Thanks.

 

Correct answer davescm

In that case your file is corrupt

Dave

18 replies

Imaginerie
Community Expert
Community Expert
March 9, 2023

I found that Bridge could read mistyped filenamed files as long as the original file format was one readable by Bridge. So for example, I have a PDF, I rename it as a .psd, then Bridge can still show me the thumbnail. That gives a first clue of what has happened. If Bridge cannot show the thumbnail, then it's more likely a corrupted file.
Now to discover which file format it has to be renamed to, in the case of the former, then the thumbnail might show a clue (a what is clearly a vector document etc...)...
Of course this is no help for the OP 🙂

davescm
Community Expert
Community Expert
March 9, 2023

That is either a corrupt file, or a file of another file type saved with an incorrect file extension (an example would be a TIFF with a PSD file extension)

 

Did you save to a local drive within your computer, an external drive or a network drive? If it was a network drive, try copying it to a local drive first, then opening it.

 

Dave