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March 9, 2023
Answered

"Could not complete your request because it is not the right kind of document" When opening a .PSD

  • March 9, 2023
  • 11 replies
  • 16306 views

I am trying to continue work on something I was working on yesterday and when attempting to open the .PSD file, I am greeted by the error: "Could not complete your request because it is not the right kind of document"

I have had a look for any others whove experienced the same bug with little luck.

Anything helps, Thanks.

 

Correct answer davescm

In that case your file is corrupt

Dave

11 replies

davescm
Community Expert
Community Expert
March 9, 2023

That is either a corrupt file, or a file of another file type saved with an incorrect file extension (an example would be a TIFF with a PSD file extension)

 

Did you save to a local drive within your computer, an external drive or a network drive? If it was a network drive, try copying it to a local drive first, then opening it.

 

Dave