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D
Daishin
Participant
May 9, 2012
Question

Could not complete your request because of a program error.

  • May 9, 2012
  • 4 replies
  • 58414 views

Specs:

Mac OS X Version 10.6.5

Photoshop 5 Version 12.1 64x

Suitcase Fusion 3 Version 14.2.0 (319)

This "could not complete your request because of a program error" message now shows up every time I start up Photoshop 5. (It hasn't always.)

I have defaulted Photoshop's preferences back to the original state and it still comes up consistently.

Also, more often than not, for files created in CS3, I receive the message "The type layers in this document were rasterized because something prevented the text engine from being initialized."

In some files, there is only one font used, and I've checked to ensure that it's not corrupt.

Any ideas?

    This topic has been closed for replies.

    4 replies

    2
    2_L_i_am
    Participant
    August 7, 2012

    Having just imported and converted to dng some 60 images into LR4 I set about processing ready to upload to Alamy once finished in LR4 I send to CS2 for completion, all went well with the first 5 but on the sixth the message (could not complete your request because of a program error) popped up. I have never had this problem when just running CS2, but as I am new to LR4 and could be doing something wrong their.

    This same situation has been going on for a while now and I have be unable to resolve. can anyone advise please.

    Liam

    D
    dragos_syncro
    Participating Frequently
    July 27, 2012

    I had the same error message when I've tried to draw a rectangle. After restaring the application the error message didn't show up anymore.

    I have Photoshop CS6 runing on Vista.

    rjbphoto1
    rjbphoto1
    Participant
    August 7, 2012

    I am getting the same message when trying to open a RAW file in CS6, if I cancel the message the image opens OK, very strange...

    A
    APCO_Mike
    Participating Frequently
    June 1, 2012

    I am experiencing some of the same issues running windows 7 x64.

    Dell Precision T3500

    Intel Xeon 2.4GHz

    12.0 GB Ram

    x64

    Windows 7 sp 1

    Adobe Photoshot v13.0 x64

    We had created images in CS3, clean install of CS5, then upgraded to CS6.  We expereience this error when opening 70% of the images. Even new images created in CS6, saved local or on the network, it doesn't seem to matter. This is happening on the two machines in th eorganization that use CS.  This is extremely frustrating as these are on new machines, fully patched. Please I need some guidence.

    Logs showed this:

    2012:05:30 15:23:51 : ..\..\sources\UPlacedLayer.cpp : 2931 : REQUIRE failed

    2012:05:31 15:29:18 : ..\..\sources\UPlacedLayer.cpp : 2931 : REQUIRE failed

    Help? please???

    Mike

    Message was edited by: APCO_Mike

    A
    Anonymous
    June 1, 2012

    APCO_Mike,

    Are you running Suitcase also?

    A
    APCO_Mike
    Participating Frequently
    June 1, 2012

    no we are not running Suitcase.

    Mike

    Chris Cox
    Chris Cox
    Legend
    May 9, 2012

    Most likely you have a corrupt font on your system.

    But also, you're several bug fix releases behind on your OS (should be 10.6.8), and some of those bug fixes were to the OS font system.

    AND you're running a font manager that sometimes causes problems.

    First, update the OS.

    Then try running without Suitcase and see if the problem goes away.  And see if there are updates available for suitcase.

    If those steps don't work, then try the font troubleshooting steps at : http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

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