Could not complete your request because of a program error photoshop windows - New PC
Hi,
HP Spectre x360 2-in-1 Laptop 16-f2775ng
Intel Arc A370M + Intel Iris X Graphic
Windows 11 (64-bit)
We recently acquired a new HP device, and unfortunately, we keep encountering an error message when trying to open downloaded .jpg files in Photoshop (Could not complete your request because of a program error photoshop windows). What's odd is that this issue doesn't occur with every file. All .jpg files still on a network drive, for example, work without problems, and it's also not consistent with downloaded images; it's about a 50/50 split. We've updated all graphics drivers to the latest versions, set the High Performance mode for Windows to utilize the 'better' graphics card, and even tried various YouTube tutorials, but nothing seems to help. I'm at a loss.
