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Participant
May 1, 2024
Question

Could not complete your request because the disk is not available

  • May 1, 2024
  • 21 replies
  • 31440 views

Hello,

I've been working all day on a PSD file, but my computer suddenly crashed. When it booted back up, I tried opening the file again and I keep getting an error that says:

 

"Could not complete your request because the disk is not available."

 

I can open other files on the same folder/disk just fine, just not this one. Is there a way I can repair this file?

21 replies

Participant
September 18, 2024

Experiencing the same issue.  I was trying to open a file with a .int extension and it produced the error in question.  I was able to get around the issue by downloading and installing Gimp which is free open source image editing software.  Gimp can open the file and then I exported from Gimp to a .tga file.  Photoshop was then able to open the .tga file.

Participating Frequently
September 18, 2024

Thats good to know, will try that

Participant
August 28, 2024

I have the same issue here. It was a basic file (image > remove background) file saved as "PSD"  it says adobe photoshop image 25.. the file is saved on onedrive. I have moved it to my desktop and it still gives the same error. I also created a new file with another image in the same folder and that opens perfectly.. exact same type just different product image.

 

- my pc has not crashed

- I tried opening in other apps it still dosnt work

 

however recently when i opened PS it opend the beta version..

Participant
August 24, 2024

I thought that my PSD being in my OneDrive might have been the cause of getting the same "disk is not available" error.
I too couldn't copy or anything in order to get it open.

The file being on my OneDrive ended up being my solution. I donwloaded the PSD from the web interface of OneDrive and that fixed the documents issue for me.

Yay!

Participant
August 21, 2024

Hi Everyone! I figured out the problem

The file was originally meant for Google Earth  -_- . Once I downloaded the Google Earth app, I didn't need to open it up in Photoshop anymore. It amazing what can ahppen when you have the right tools (program) for the job.

Participant
August 21, 2024

During Opening the file OF PSD This error is showing Could not complete your request because the disk is not available.

Legend
August 21, 2024

So you are in the folder and double-click the file and it says the disk is not available? This makes no sense. Try doing this while Photoshop is not running so there is it has to be launched.

Participant
August 19, 2024

Hello,

I've been working all day on a PSD file, but my computer suddenly crashed. When it booted back up, I tried opening the file again and I keep getting an error that says:

 

"Could not complete your request because the disk is not available."

 

I can open other files on the same folder/disk just fine, just not this one. Is there a way I can repair this file?

Legend
August 19, 2024

When you go to the drive (IN THE FINDER OR WINDOWS EXPLORER!!!!!) can you open the file?

Participating Frequently
August 12, 2024

Using Photoshop for a while but this has never happend to me yet. Got a new External drive and created a poster, the next day its giving the error, 'disk unavailable'. what happend to the file. is there something wrong with using psds on a external??

Hope we find a fix soon

Legend
August 12, 2024

If you double-click the file on that external drive, what happens?

Participating Frequently
August 12, 2024

double click on the external drive? it opens up. Its a EVM External 500gb SSD

miket24511498
Inspiring
July 30, 2024

I've had exactly the same problem several times over the past few months. I've never been able to find a pattern to it, but a reboot USUALLY fixes it (but then I have the tedious job of remounting all my virtual drives!)

Participant
July 28, 2024

I have the same problem, Trying to open a ERP file thrugh photoshop, on my E drive. It says that the disk is unavalibe. 

 

Participant
July 27, 2024

I'm having the same issue. I'm trying to open a poster I made last night, but another poster I was working on at the same time is fine. I tried Shift+alt, but I didn't have any luck.