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Participant
May 1, 2024
Question

Could not complete your request because the disk is not available

  • May 1, 2024
  • 21 replies
  • 31440 views

Hello,

I've been working all day on a PSD file, but my computer suddenly crashed. When it booted back up, I tried opening the file again and I keep getting an error that says:

 

"Could not complete your request because the disk is not available."

 

I can open other files on the same folder/disk just fine, just not this one. Is there a way I can repair this file?

21 replies

Participant
July 26, 2024

I'm having the same problem. Nothing suggested here has resolved the issue. 

Participant
July 14, 2024

I had the same issue with RAW files, so I reinstalled the 'Camera Raw' plugins

Participant
July 26, 2024

How does one go about reinstalling the Camera Raw plugin?

Kevin Stohlmeyer
Community Expert
Community Expert
July 26, 2024
Participant
June 30, 2024

Did anyone figure this out yet?  Its happening to me also.  Trying to open a DDS and Im getting this same error.  This is new and Ive always been able to open up DDS before.  Thanks

Participant
August 7, 2024

Download nvidia texture tool! It's a plugin for Photoshop to read DDs files

Inspiring
June 29, 2024

i am having this problem trying to open an OBJ file in photoshop....

 

Participant
June 28, 2024

Had the same issue. Worked opening the same file from another PC and then saving as another file.

miket24511498
Inspiring
June 8, 2024

I'm having exactly the same problem with a couple of files - only just started a few weeks ago.

Participant
May 27, 2024

idk what file type you are attempting to use, i had this issue with a dds file. I converted it to a TGA file using a convertio, the file opened and we good. Not saying to use the website idk if its safe but def try converting the file and or redownloading it through something. Good luck

Participant
May 29, 2024

I currently have the same issue... but, it's a PSD. No crash though... I can't open the file. was there a solution?

Legend
May 29, 2024

How are you opening it? Home screen or from Finder/Explorer, etc?

Stephen Marsh
Community Expert
Community Expert
May 5, 2024

Try opening in Photoshop with the shift + opt/alt keys down to see if the merged composite is available.

 

Try other Adobe software. Lightroom, Bridge Export, placing the file into InDesign or Illustrator etc.

 

Try 3rd party software.

 

Good luck!

Participating Frequently
May 5, 2024

Thanks for your reply.

 

Can you explain how to open the merged composite please?

Stephen Marsh
Community Expert
Community Expert
May 5, 2024

Use File > Open from Photoshop.

 

Navigate to and select the file.

 

Hold the shift + opt/alt keys down when you press OK to open the selected file.

 

Press OK to "Read the composite data instead".

 

Participating Frequently
May 4, 2024

I have had exactly the same issue. Anyone know how I can recover this file, or at least a preview of it?

Legend
May 2, 2024

The only way you'd get that error is if

1. you are trying to open it from the home screen/recent files

or

2. you have linked objects (such as a smart object) that are unavailable.

Do you get a different error if you move it or using a different computer?

Participant
May 4, 2024

1.. I tried opening from home screen - I can see from the thumbnail that the file has actually saved but clicking on it does absolutely nothing. 

2. I don't think I have linked objects, any images I put in have been rasterized (if there were any) 

3. Opening it on a different pc gives the same error message.

Participant
June 16, 2024

Bro, Sepreate the PSD file from the template and open it. its work for me....