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Participant
May 1, 2025
Question

Could not import the clipboard because photoshop doesn't recognise this type of file

  • May 1, 2025
  • 2 replies
  • 2006 views

Would love help on this issue its happening on 3 of my PSD files 

2 replies

Glenn 8675309
Legend
November 20, 2025

I just notice the orignal post is about 6 months old.

Please post a screenshot of the entire program when this happens.
Also incude screeshots of the of the psd files/ contents off your clipboard when this problem happens. 

To show the contents of your clipboard, use the keyboard shortcut Windows + V on a PC to see the clipboard history, or press Ctrl + V to paste the last copied item into a document. On macOS, you can use Command + Space to open Spotlight, then Command + 4 to view clipboard history, Lifehacker. On Android, the clipboard is typically accessed through the keyboard by tapping a clipboard icon, which may require you to tap three dots to expand the keyboard options first, wikiHow. 


c.pfaffenbichler
Community Expert
Community Expert
May 1, 2025

You didn’t mention what the content of the clipboard is. 

What did you copy? In which application? etc. 

Or what the specifics of the three psd-files in which the issue arises are. 

Color Mode, Bit Depth, pixel dimensions, etc.? 

Participant
May 1, 2025

i dont know either its just what i get when i try to open certain psd files on photoshop it worked the other day so not too sure whats changed

BrettN
Community Manager
Community Manager
May 1, 2025

This error is not tied to particular files, but the contents of your clipboard. Any time you use "Copy" (CMD/Ctrl+C as well as "Cut", CMD/Ctrl+X) on your computer, in any application, it goes into the univeral OS clipboard, which is accessible by your entire computer. When working in Photoshop, it checks the clipboard contents to prep them for use. If it can't work with the contents, it gives this message.

 

You can clear the contents of your clipboard from Photoshop: Edit > Purge > Clipboard. You can also clear it on Windows in System Settings > Clipbard > Clear. Mac doesn't have a similar option. But the clipboard is cleared when restarting your computer on either platform. Without clearing the clipboard, it remains persistent. So, if your computer has been running for a week and you copied something several days ago, it is still waiting in the background for Photoshop to try to use when you open a file and return an error, even though it doesn't seem like you've done anything to cause the message.

 

After clicking OK in the message, you should be able to use Photoshop and work with your files. Do you find something else happens?