couldn't complete your request because an unexpected end-of-file was encountered

Forum|Forum|8 months ago
July 30, 2025
4 replies
406 views

Hi, please help me. I am in rush as i'm preparing my portfolio for application and the deadline is tomorrow. When i want to open my portfolio psd file, I get this error "couldn't complete your request because an unexpected end-of-file was encountered". I restarted the PS and laptop but it didn't work. I can open other files but just this file gives me this error.

portfolio.zip

Windows

Correct answer Ged_Traynor

@sima_4841 I downloaded your PSD, and I'm getting the same error, even trying to open it in Illustrator only show a single corrupt layer, so it looks like the file is corrupt, you should always keep a backup of your important files and save incrementally as you go, Photoshop's auto save feature is only for recovery of a file in case of a system crash, once Photoshop is closed the auto recover file will be deleted

Ged_Traynor

Correct answer

Community Expert

@sima_4841 I downloaded your PSD, and I'm getting the same error, even trying to open it in Illustrator only show a single corrupt layer, so it looks like the file is corrupt, you should always keep a backup of your important files and save incrementally as you go, Photoshop's auto save feature is only for recovery of a file in case of a system crash, once Photoshop is closed the auto recover file will be deleted

S

sima_4841Author

Participant

Isn't there any way to take my file back?🥺🥺

S

sima_4841Author

Participant

No I don't have any backup file, although I have enabled "save every 5 minute" option.