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G
gSauce
Participant
February 14, 2025
Question

Crashing After installing PS 26.3.0. Getting weird display issues on certain layers in photoshop.

  • February 14, 2025
  • 2 replies
  • 456 views

Crashing a lot after install of 26.3.0. Also getting weird display artifacts like retangular shapes baked into the layers that seem to come from no where. It appears the layers became corrupted. Went to a previous file version and the layer is fine. Im running a iMac 2020 3.8 GHz 8-core intel Core i7. AMD radeon pro 5500 XT 8 GB graphics card. 128 GB 2667 MHz DDR4 ram. Plenty of storage. OS Sequoia 15.3.1. Ran for years on OS Catalina and Photoshop 23.5.2 with no issues. Profesional work everyday on large files. No issues. Until 26.3.0. Does is not like Sequoia? Is there a more stabe version for sequoia right now? Four years back I was told by adobe support to run Catalina with specific PS versions an they were not the latest and it was fine. Now I can get my work done. 

2 replies

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
February 14, 2025

This sounds suspiciously like the AMD GPU is acting up. Unfortunately you can't update the driver separately, as you can on Windows, so unless a MacOS update fixes it, you're stuck with it.

 

You can try to go into settings > Graphics Processor Settings > Advanced, and uncheck GPU compositing.

 

You can also try to uncheck Multithreaded compositing in the main performance tab.

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    February 14, 2025

    Worth trying this perhaps?  Does five years count as  an 'Older GPU'?

      L
      LAMY2017
      Legend
      February 14, 2025

      After a quick scan of the Photoshop system requirements, I can think of a place or two in Settings you should check:

      Ps>Settings>Performance>Memory Usage: available RAM? Let Photoshop Use what percentage?

      Ps>Settings>Performance: is Use Graphics Processor checked?

      Ps>Settings>Performance>Advanced Settings: did Photoshop disable (uncheck) and settings?

       

      Support for Metal on Mac, iPad, and iPhone ?

      Check this webpage, too:

      Photoshop GPU FAQ

       

      Larry
        G
        gSauceAuthor
        Participant
        February 14, 2025

        Thanks for the reply. So in the GPU mode info panel, GPU mode was not selected. Graphics processor compatability check showed up good. Plenty of ram, Metal available, and GPU detected. 

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