Create New dialogue box

Hi,

I've just updated to PS 2020, and all seems fine - see attached.

Fyi, here's my System Info.  Please let me know your thoughts.  Thank you, DC

OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-M1HAKH6
System Manufacturer ASUSTeK Computer Inc.
System Model N55SF
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. N55SF.207, 29/08/2011
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK Computer Inc.
BaseBoard Product N55SF
BaseBoard Version 1.0
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.18362.387"
Username DESKTOP-M1HAKH6\Daniel
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 3.35 GB
Total Virtual Memory 14.4 GB
Available Virtual Memory 9.02 GB
Page File Space 6.49 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Hi,

Before going back to Legacy New or disabling the extensions, can I suggest you install the newest major update of Photoshop.

Just make sure to uncheck the Remove old versions option.

Extract from screenshot above

Lots of hits on this error message in Google.

https://community.adobe.com/t5/indesign/new-document-command-not-working/td-p/9678831

Most solutions are workarounds to use the legacy New Document interface.

Edit > Preferences > General, Use Legacy "New Document" Interface.

A better fix seems to be forcing Photoshop to recreate the extensions folder in C:\Program Files (x86)\Common Files\Adobe\CEP:

https://www.youtube.com/watch?v=Kuc2ffaCMOo (Solution 2 from 1:20 onwards)