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larissa2014
larissa2014
Participant
June 14, 2019
Answered

Creating Dicom volumes - white image only [2019]

  • June 14, 2019
  • 5 replies
  • 991 views

I am trying to create 3D volumes from CT images. I have followed the instructions found on this site, and watched several videos, and all show the same process. When going to create the volume, all I get is a large white image that fills the viewing area. I know the data sets are valid because I can load them in external programs just fine. Any ideas on what is going wrong? Thanks.

Correct answer davescm

Hi

3D volume in CC2019 is broken. If you still have CC2018 installed then that works. You can install CC2018 alongside the CC2019 version from the CC desktop application.

I've raised a bug report below - you may wish to add your own comments

3D Volume broken in Photoshop CC2019 | Photoshop Family Customer Community

Dave

5 replies

.bashrc rm -rf
.bashrc rm -rf
Participant
May 25, 2020

Is this still brokenm in CS2020. I have been trying to do this, and it still doesnt work. What gives? I dont have access to the CS2018 using CC. 

davescm
Community Expert
davescmCommunity Expert
Community Expert
May 25, 2020

Yes it is still broken in the current version. 😞

That said - when faced with a white screen, I found changing the volumetric style from normal to another and then back again did restore the image preview temporarily but then after a few moves it froze.

 

 

I was hopeful that the change to PBR materials might signal a new interest from Adobe in fixing the 3D issues that have gradually crept in over recent versions. However, so far, it seems not.

 

Dave

J
James2792849220ik
Participant
June 16, 2025

Did this ever get fixed? 2025 and I still see a white screen when trying to open a DICOM file?

B
billh98596636
Participant
November 8, 2019

Is this still broken in CC2020? Unfortunately, I don't have 2018 and I can't get the 3D volume to work. It get a mess of a mesh.

larissa2014
larissa2014Author
Participant
June 15, 2019

Thank you. I tried it in CC2018 and it mostly worked as expected. However, solid shaded volume didn't work, but the other 4 options on the list did. I will gladly add to your error log. Thank you.

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
June 15, 2019

Hi

3D volume in CC2019 is broken. If you still have CC2018 installed then that works. You can install CC2018 alongside the CC2019 version from the CC desktop application.

I've raised a bug report below - you may wish to add your own comments

3D Volume broken in Photoshop CC2019 | Photoshop Family Customer Community

Dave

Mylenium
Mylenium
Legend
June 15, 2019

Without any actual info about the DICOMs and your system that's impossible to say. Could simply be inadequate 3D hardware that can't handle the transparencies correctly, could be something with the DICOMs themselves like the levels not having been calibrated to be within reasonable limits.

Mylenium

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