Creative Cloud Error

I had done and it didn't seem to do anything unfortunately 😕😕

yeah mate go to your firewall and turn off, if its already off turn on and then off again, once disabled go to the reinstaller and try again.

let me know how it goes!

Hey there, I'm having the exact same issues as you. I don't think people in this thread are understanding that it's not letting us access Photoshop because the Creative Cloud is stuck on a repetative cycle of not loading then opening a web page to say you're signed in then going back to a spinning wheel and repeating the process over and over. 
Hopefully this extra information I've provided will help somebody else understand more of what we mean and be able to help because I have spent 4 hours today with people from the Adobe help team trying to fix the problem and they can't seem to work it out. 

Hi Louis

Welcome to this friendly forum.

Photoshop is a professional application with a steep learning curve so you need some training. There are free tutorials via the Creative Cloud app and online step-by-step video tutorials on Linkedin Learning (you can get 30-days free access): https://www.linkedin.com/learning/photoshop-2021-essential-training-the-basics?trk=learning-serp_learning_search-card&upsellOrderOrigin=homepage-learning_learning-search-bar_search-submit

You can return here with specific questions.

That sounds like a Photoshop problem and not a Creative Cloud problem. The CC app doesn't run the applications, it just manages them.

First reset Photoshop preferences (Edit > Preferences > General > Reset Preferences on Quit). That should restore Photoshop to a clean factory state.

If that doesn't help, open the CC app and uninstall Photoshop, then reinstall it.

If that still doesn't help, there is a special cleaner tool that removes all residual files everywhere, so that a new install starts from absolute scratch. But try the others first.