Skip to main content
Participant
December 12, 2024
Answered

Creative Cloud Issue with Installing Photoshop v.23

  • December 12, 2024
  • 1 reply
  • 179 views

Hi everyone, I need help installing Photoshop version 23.
Currently, Creative Cloud only offers me versions 26 (current), 25, and 22, but I need both the current version and version 23 (22 is too old and have same bugs) installed on my system. Does anyone know how I can resolve this issue? There is an installer for the v.23 somewhere that I didn't see?

Thanks a lot for your help!

This topic has been closed for replies.
Correct answer AxelMatt

Adobe has removed the links to the offline installer files for older versions from their public sites.

You have to contact the Adobe support for help. Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

Please ask for direct download links (offline installers) for the appropriate releases of approiate application.

 

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

1 reply

AxelMattCommunity ExpertCorrect answer
Community Expert
December 12, 2024

Adobe has removed the links to the offline installer files for older versions from their public sites.

You have to contact the Adobe support for help. Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

Please ask for direct download links (offline installers) for the appropriate releases of approiate application.

 

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI