Creative Cloud Synch Failing

Question

Well Ps forum seems to work now. Thanks to everyone who helped with this.

Now for the question

I noticied the other day when attempting to access the images I uploaded to the cloud a couple years ago. I thought I was paying additional for this. Obviously missed the message Adobe no longer offered the cloud service and it was free now.

However, when attempting to synch to the Cloud upon refresh it was hanging and showing 2 images synching. I do not belive it was doing anything except showing this message. Then when I went into files there were ~12 images showing the Cloud. However, upon uploading my images in the past I was approaching the 1 Tb limit.

******

Have I lost these images or are they tucked away someplace on one of Adobe sites?

TIA

Spas K. · Answer

Your Creative Cloud documents can be found onhttps://www.adobe.com/files. On the CC Sync files - after CC Sync was discontinued, if your files were only uploaded to Adobe's servers without any local copy in your sync folder, they were likely deleted after Feb 3 2025. You can read about it in depth here.

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