Creative Suite 5

Forum|Forum|1 year ago
November 19, 2024
1 reply
1806 views

So ages ago, i bought the Creative Suite 5 Master Collection and today my serial number doesnt work because its been used on 2 computers.. [cursing removed] I bought this product to use for myself whenver i want how long i want, and now it refuses me to use it unless i buy a sub? What world do we live in? How can i bypass this? [illegal activity removed]

Windows

Correct answer jane-e

@GuyTeerds

I'm sorry to tell you, but no. Creative Suite apps can only be deactivated from the machine they were installed on. Adobe changed that for Creative Cloud apps, which began in 2013.

See this post from Adobe staff for details:

https://community.adobe.com/t5/download-install-discussions/how-to-activate-your-adobe-software/td-p/9636861

Jane

jane-e

Community Expert

@GuyTeerds

Adobe does not reset activations. You need to deactivate on one or both of the computers where CS5 was installed before you install on a third computer.

Jane

forum volunteer

G

GuyTeerdsAuthor

Participating Frequently

Thank you for your reply, this is gonna be impossible since i sold my previous computer... can I deactivate it from a web interface?

jane-e

Correct answer

Community Expert

@GuyTeerds

I'm sorry to tell you, but no. Creative Suite apps can only be deactivated from the machine they were installed on. Adobe changed that for Creative Cloud apps, which began in 2013.

See this post from Adobe staff for details:

https://community.adobe.com/t5/download-install-discussions/how-to-activate-your-adobe-software/td-p/9636861

Jane

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