credits screen in PS

Any one knows why this screen has invalid data?

Community Manager

Hi @peledudok,

Thanks for reaching out. Could you help us with a little more information?

Where exactly are you opening this screen from?
Could you share a full-screen screenshot?
Did this just start happening, or has it been showing invalid data for some time?

Also, could you check whether your Generative AI credits display correctly on your Adobe Account page?

Let us know what you find, and we’ll continue investigating from there.

Best,
Anshul Saini

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Participant

i see it in every screen where the option is available.

Unfortunatly is don't know when this error/bug started.

Generative AI credits display correctly on and the same on https://account.adobe.com/

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Community Expert

Any one knows why this screen has invalid data?

I don’t, but a general recommendation in such cases is logging out and logging in again to see if this might resolve the issue.

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Participant

thx for the tip, unfortunately out/in logging didn't help.

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