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Participant
November 15, 2025
Question

Critical Failure (GPU Crash/Error) with Neural Filters on New Hardware (RTX 5060)

  • November 15, 2025
  • 1 reply
  • 199 views

I have a brand new PC (Ryzen 7, 32GB RAM, NVIDIA RTX 5060). Everything works perfectly, except when I try to use the "Skin Smoothing" filter (the neural filter) in Camera Raw. The moment I apply it, the screen flickers, Photoshop freezes completely, and then I get a message saying that "Camera Raw GPU acceleration has been disabled due to an error."

 

I've tried everything: I reinstalled the NVIDIA drivers (using DDU, and tried Studio and Game Ready). I ran a stress test on my graphics card (Unigine Superposition in 4K), and the card is 100% perfect. The problem only occurs with that filter. If I disable GPU acceleration in Camera Raw's preferences, it works (but slowly), so it's clearly a bug. Is anyone else with a new card (RTX 40 or 50 series) experiencing the same issue? It seems like a bug in Adobe's software with the new hardware.

 

[Mod: Reformatting thread for better readability]

 

1 reply

AxelMatt
Community Expert
Community Expert
November 15, 2025

Please try to reset the ACR preferences fist.

 

 

If this doesn't help try the step described here: Adobe Camera Raw graphics processor (GPU) FAQ and troubleshooting

Especially follow this section: "6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files"

 

If this also doesn't help, provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo