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Participant
July 12, 2022
Answered

crop error "Could not complete your request because the resulting document would be too big."

  • July 12, 2022
  • 2 replies
  • 4942 views

I'm using 23.4.1 release...

 

Recently I keep getting this error:

Could not complete your request because the resulting document would be too big.

 

This happens for every image.  Currently trying to crop an image that is only 362K (72 res, w 4, h 6 in).  This image is a simple jpg.

 

It doesnt matter the image size - it wont allow me to crop it.  

 

This bug has essentially rendered photoshop useless.

 

Does anyone know a fix?

 

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Try resetting your crop tool. Select the tool then go to the tool icon top left of your options bar. Click on the gear icon and reset the tool. There could be a resolution setting or something effecting it.

2 replies

Participant
December 8, 2024

I started having this issue on the 2025 version.

I gave Photoshop full disk access and restarted the application. It working fine now without the error.

Privacy and Security >full disk access>add photoshop>it will prompt you to save and restart program.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
July 12, 2022

Try resetting your crop tool. Select the tool then go to the tool icon top left of your options bar. Click on the gear icon and reset the tool. There could be a resolution setting or something effecting it.

Participant
July 13, 2022

Aha!  That did it.  Thank you.

Kevin Stohlmeyer
Community Expert
Community Expert
July 13, 2022

Be sure to mark the answer as correct to help other users. Thanks!