Crop tool preset won't save

Forum|Forum|2 years ago
February 8, 2024
1 reply
796 views

I just had to re-install Photoshop 2024 and it helpfully wiped all my tool presets! So now I want to re-establish them, specifically the crop tool. I had saved some presets and re-installed them and they work. But now I am trying to create some new ones. They save the preset name but when I click the preset it does nothing. Is this a bug or am I doing something wrong?

Windows

Correct answer m5heath

Oh amazing! I just tried clicking around in different tools, changing the crop tool settings etc and now it's suddenly working. I must have inadvertently cleared or reset something. I just hope the functionality is maintained.

Kevin Stohlmeyer

Community Expert

@m5heath anytime I see someone having issues with presets or preferences not saving properly ususally means the account is not running as an administrator. Quit PS and go to the Photoshop.exe application. Shift+Right-Click and choose "Run as Administrator" try creating and saving a preset again and see what happens.

M

m5heathAuthor

Inspiring

Thanks for responding. I tried that but sadly no change to the issue. Funnily enough I just tried saving some presets for different tools and they all worked. I'm now wondering whether the crop tool presets I reinstalled have created some kind of conflict even though they themselves actually work? They were dated 2017.

M

m5heathAuthorCorrect answer

Inspiring

Oh amazing! I just tried clicking around in different tools, changing the crop tool settings etc and now it's suddenly working. I must have inadvertently cleared or reset something. I just hope the functionality is maintained.

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