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jillf1977
Participant
Aug 1, 2017 11:31 PM UTC
Question

CS3 activation error

After reinstalling CS3 I can no longer register due to the activation error.   I followed the procedures to obtain a new serial number and am still having the same error using the new serial number. 

I have been at this for 3 days, I NEED to have it fixed as I am trying to make the memorial cards for my mothers funeral in 2 days. 

Please help!

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    5 replies

    John Waller
    Community Expert
    Community Expert
    Aug 1, 2017 11:49 PM UTC

    Have you uninstalled the existing CS3 and installed the new non-activation CS3?

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    jillf1977
    jillf1977Author
    Participant
    Aug 2, 2017 12:50 AM UTC

    I haven't.  Where can I download the non activation?  

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    John Waller
    Community Expert
    Community Expert
    Aug 2, 2017 1:49 AM UTC

    Follow the steps here under Sign In To Begin

    Activation or connection error when starting CS3 or Acrobat 8

    The first thing it asks you to do is enter your CS3 serial number so have that handy.

    You'll then be given a new non-activation CS3 serial number plus a new link to download the non-activation version of CS3.

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