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October 15, 2008
Question

CS4 bug: brush cursor display is incomplete

  • October 15, 2008
  • 209 replies
  • 27335 views
Just installed CS4 under WinXP, 4G RAM.

I've set my brush cursors to show full size. The cursor displays correctly for brush sizes up to about 150 px. Beyond 150 px, the circle representing the brush size gets truncated: at 170 px, it's down to a half-circle, at 200 px it's down to one-third of a circle, and at 300 px all that remains is a small curved line segment.
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    209 replies

    Participating Frequently
    November 1, 2008
    I can't display VGA screens while connected via DVI either. I have submitted a ticket to ATI, but I'm not holding my breath. Until now, apart from no start-up screens, I was okay.

    Joanne
    Known Participant
    November 1, 2008
    Kinda sad that you have to upgrade your video card just to use a photo editor, huh?

    If it were a gaming machine, it would be a whole different story. But a photo editor... sad.
    Participating Frequently
    November 1, 2008
    Well, I updated my graphics driver for my ATI Radeon 1950XT and now, the PC freezes up but doesn't restart spontaneously. I think it's time to find a new graphics card.

    Which one do you folks works best on XP SP3? Who has the least problems?

    Jo
    Known Participant
    October 31, 2008
    I have found that to be true as well (that the cursor no longer disappears if you reduce the hardware acceleration).

    Sadly, doing this also means that the cursor from time to time leaves "droppings" on the screen as I move the cursor around.
    October 31, 2008
    The cursor issue on the second monitor is solved at my side by reducing display driver hardware acceleration.



    Geforce 8800GT (512 Mb) on board. WinXP SP3. 2Gb RAM.
    P.S. I use PS CS4 on the 2nd (hardware calibrated) monitor
    Chris Cox
    Legend
    October 30, 2008
    Joanne - ouch. That could be a driver, or a card problem. I hope the updated driver solves it.
    Flawless_Star15D5
    Participating Frequently
    October 30, 2008
    Joanne:

    I just run the installation and the old drivers get overwritten; and that works for me.

    If someone knows differently, please speak up.

    Anthony.
    Participating Frequently
    October 30, 2008
    I definitely need to update my display driver. With the GPU thing enabled, doing certain things causes the display to go black and the computer spontaneously reboots itself.

    I've disabled the GPU acceleration until I get the new driver installed. It's downloaded, just need to confirm the sequence for uninstalling the ATI software components and reinstalling the new version.

    Jo
    Participating Frequently
    October 30, 2008
    Cheers Anthony. Is my graphics card compatible with that Open GL thing? I haven't updated a graphics driver for ages, correct me if I'm wrong:

    Download the new driver. Uninstall the old one via add/remove programs. Restart the computer. Install the new driver.

    I do have the problem that my PC doesn't display the start-up screens when connected via DVI. I have never managed to find out how to sort it, just that's it is caused by a vBios issue.

    If I don't fully understand what I'm doing, I tend to leave well alone and avoid digging a bigger hole for myself.

    Jo
    Flawless_Star15D5
    Participating Frequently
    October 30, 2008
    "...I'm using a 512MB ATI Radeon 1950XT graphics card and I get that strange cursor thing with larger cursor sizes. I haven't updated my driver since receiving my new PC 18 months ago. I don't know if it's got Open GL compatibility or not, never mind how to switch it on!

    Joanne:

    I'm using the same graphics card without any problems. However, I went to the ATI site and downloaded/installed the latest driver (dated 11th October 2008) which I would strongly recommend as something you should do...

    Anthony.