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Participant
October 15, 2008
Question

CS4 bug: brush cursor display is incomplete

  • October 15, 2008
  • 209 replies
  • 27335 views
Just installed CS4 under WinXP, 4G RAM.

I've set my brush cursors to show full size. The cursor displays correctly for brush sizes up to about 150 px. Beyond 150 px, the circle representing the brush size gets truncated: at 170 px, it's down to a half-circle, at 200 px it's down to one-third of a circle, and at 300 px all that remains is a small curved line segment.
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    209 replies

    Participant
    January 22, 2009
    Hay Sam Shand... I have the exact same card with xp sp3. I was wondering if you are able to enable open gl and still have the problem fixed? I was able to fix the problem by designating my moniter and #1, but will only fix the brush issue when open gl is turned off.... thanks!
    Participant
    January 22, 2009
    Im having the SAME issue, and was wondering if anyone had any ideas? Do you suggest that i uninstall my video card drivers Fully, and then install the most recent version???
    any help would be great. thanks!
    Participating Frequently
    January 20, 2009
    Thanks David. I'll try your website link when I've got a spare moment. Cheers!
    Wolf Eilers
    Inspiring
    January 20, 2009
    >Did you install over the old driver or uninstall the old one first?

    Always uninstall the old driver before installing the new one.
    January 20, 2009
    F,
    Try this website out for driver sweeper. It cleans out all left over videocard driver stuff and it is free. Sometimes a system will go bonkers with left overs from driver de-installs and installs. Comes with instructions on how to use.

    www.phyxion.net
    Participating Frequently
    January 19, 2009
    I've got the same 9600GT cards but, unfortunately for me, still have the cursor problem with the new driver. Did you install over the old driver or uninstall the old one first?
    Participant
    January 19, 2009
    I'm using an Nvidia 780i MOBO w/ dual 9600GT Cards. (Same as 8800GT) I just installed Nvidia's lastest Drivers from January 8 2009 for XP. I'm happy to report that this cursor problem is now fixed for me. I wish everyone else success with it. In the past I've never updated graphic drivers. Now I'm wondering what I have missed on all the PC's I've owned. I think Adobe has done well in that I've never had to do this in the past.

    GeForce Release 181 WHQL
    Version: 181.20
    Release Date: January 8, 2009
    Operating System: Windows XP, Windows XP Media Center Edition
    Language: U.S. English
    File Size: 72.2 MB

    Despite people's frustration here, Adobe isn't just sitting around hoping problems don't creep up. They can't test for everything, especially since it's not a problem for everyone. when you have a problem it seems like everyone else must have it, but they just don't. I hope more visitors take a deep breath before insulting Adobe programmers or assuming that it's some kind of conspiracy or something they totally blew off.

    Every time I build a new computer, there is always something not quite compatible with something else. A USB port will be spotty, or a case light won't have a connector on the MOBO. Or Linux won't do dual monitors, or a webcam issue, or a video game sound is chunky and on and on. Let's not make this into something bigger than it is. It is visually annoying, but it's workable and it doesn't take much to update and troubleshoot it for 10-20 minutes. Odds are you will be able to fix it. The odds are in your favor here.
    Known Participant
    January 16, 2009
    I posted a thread on the NVidia forum about this, but so far no replies have been posted. See http://forums.nvidia.com/index.php?showtopic=86499
    Participating Frequently
    January 16, 2009
    David J

    I have also done a clean install of 181.20 Nvidia driver for my 8800M GTX. I have Core 2 Duo 2.4 GHz, 4Gb RAM on Windows XP SP3. No cursor problem on laptop but truncated on external Dell 24" monitor.

    Everything except the cursor works on this setup. My guess is it's the same with you. I have submitted a bug report to NVidia but I don't expect much.

    If I reduced the size of the image on the external monitor to about 33%, I get a full cursor up to about 200%. As I increase the image size the cursor truncates even if reduce cursor size. Deplorable.

    Everything works fine on my 4-year old desktop on dual monitors (ATI card) -- who would have guessed! As I tell my younger counterparts, old is good.
    Known Participant
    January 11, 2009
    I've just done a clean install of the new 181.20 NVidia Geforce driver for my 8800GTX. The cursor bug remains unchanged on the secondary monitor but, as before, there is no problem on the primary.

    Very disappointingly, there is still no mention of this issue in the release notes for NVidia Geforce drivers. So please will everyone affected make a bug report to NVidia.

    BTW: Win XP SP3, Core 2 Duo 2.8GHz, 2Gb RAM, 3TB HDDs, Intel D975XBX2, NVidia 8800GTX with twin monitors.