Inspiring

Answered

CS5 Photoshop keeps crashing [2018]

Forum|Forum|7 years ago
October 20, 2018
8 replies
8006 views

Hello forum!

This is my first post here, so please be patient if my question seems out of date. I've been using Adobe's CS5 since 2010 (yikes!) and have never had an issue using it until about a week ago. All other programs (Illustrator, InDesign) work fine and with out any problems, but suddenly I started to have issues with the Photoshop program where is would moderately work (about 3 minutes or so), then crash, to now opening and then crashing immediately. I'm on a MacBook Air (Mid 2012 • Processor GHz Intel Core i72 • Graphics Intel HD Graphics 4000 1536 MB) running on macOS Mojave. Obviously, I just recently upgraded to macOS Mojave, but have been using CS5 for about 2 weeks before I started having issues, so I don't readily know if the OS is causing conflicts with the application. Additionally, I tried uninstalling the entire suite, then reinstalling, but it didn't fix anything with the Photoshop portion of CS5.

Any advice to problem ASAP (I've got deadlines!) would be very appreciated.

Many thanks in advance for any helpful assistance with this.

Thanks,

Oz

Correct answer theOzman

Ok... I talked to an Adobe tech person and, without really offering any helpful advice, they only immediately tried to sell me into upgrading to CS6 in order to fix the problem. Of course, this was never a real attempt to help me, but rather an opportunity to make me spend $$$$. There's a way to fix it without talking to Adobe's tech or spending any additional $$$. Its simple and it only takes about 30 seconds to do. Major thanks for member halexander86!!! for the following helpful tip.

Member halexander86said...

"Go to System Preferences > Security > Privacy > Accessibility (left pane) and check "Adobe Photoshop CS6.app" (right pane). That's it, from now on Photoshop CS6 won't crash anymore on macOS Mojave. And can probably be used for many years to come.

Please don't buy this ***** about having to upgrade. I've been using Photoshop CS6 on my always up-to-date Mac since its release and besides being a bit slow (like every Adobe app ever) and not offering retina support, it works perfectly fine. And it's absolutely reliable. Don't let yourself shame into upgrading by those cheesy forum clerks. You'll only get another bunch of apps that don't work even a tiny bit more reliably than what you've already got. Newer versions of Photoshop don't even have compelling new features that would make upgrading worth it. That's why Adobe needs the subscription trap, because actually innovating is so much harder.

Also, the Affinity apps are almost on par with the Adobe apps, so it would be a waste of time to switch to an Adobe subscription now. The time is better spent studying Affinity, they'll probably and hopefully be the future."

There. The solution was a simple one.

Matt

Ohiogal

Participant

Hi everybody,

I have Photoshop CS5.1 on my iMac 2019, running Mohave so I can keep using my Adobe CS5 products.

My Photoshop was running fine, but now it crashes every time I click a selection tool on a file. It will handle paintbrushes and pens OK but quit on the marquee tool, stamp tool, etc.

Any ideas? I've tried everything - safe mode, trashing preferences, changing scratch disks, every suggestion I've found. Nothing works.

Thanks,

Sarah B.

Jeff Arola

Community Expert

Try the suggestions in this thread:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/cs5-photoshop-keeps-crashing-2018/td-p/10155326

L

Lisa5EB6

Participant

This worked for me! Thank you so much!

B

BrindlePond

Participant

Thank you, thank you, thank you. It worked! I

G

gary r36987296

Participant

Matt your awesome the accessibility trick worked like a charm!!! I've had a crashing CS5 Photoshop for weeks now and NO Adobe was NO help. Thanks Man again your Awesome!!!

F

fantomfighter

Participant

Mike: I did as you suggested to no avail. Further, I restarted the computer to make sure my change was installed. What do you think my next step should be? Thank you

theOzmanAuthorCorrect answer

Inspiring

Ok... I talked to an Adobe tech person and, without really offering any helpful advice, they only immediately tried to sell me into upgrading to CS6 in order to fix the problem. Of course, this was never a real attempt to help me, but rather an opportunity to make me spend $$$$. There's a way to fix it without talking to Adobe's tech or spending any additional $$$. Its simple and it only takes about 30 seconds to do. Major thanks for member halexander86!!! for the following helpful tip.

Member halexander86said...

"Go to System Preferences > Security > Privacy > Accessibility (left pane) and check "Adobe Photoshop CS6.app" (right pane). That's it, from now on Photoshop CS6 won't crash anymore on macOS Mojave. And can probably be used for many years to come.

Please don't buy this ***** about having to upgrade. I've been using Photoshop CS6 on my always up-to-date Mac since its release and besides being a bit slow (like every Adobe app ever) and not offering retina support, it works perfectly fine. And it's absolutely reliable. Don't let yourself shame into upgrading by those cheesy forum clerks. You'll only get another bunch of apps that don't work even a tiny bit more reliably than what you've already got. Newer versions of Photoshop don't even have compelling new features that would make upgrading worth it. That's why Adobe needs the subscription trap, because actually innovating is so much harder.

Also, the Affinity apps are almost on par with the Adobe apps, so it would be a waste of time to switch to an Adobe subscription now. The time is better spent studying Affinity, they'll probably and hopefully be the future."

There. The solution was a simple one.

Matt

Noel Carboni

Legend

Out of curiosity, what did macOS Mojave add that made upgrading seem immediately attractive to you, even to where you didn't take time to research whether your older applications would remain compatible?

I'm just curious; not trying to be critical of your choices at all.

-Noel

theOzmanAuthor

Inspiring

Noel - Thanks for your response and no offense was taken on my end. I'm always reluctant of any upgrades, if only for the reasons that you've sighted. I usually wait a couple months before I ever make a jump to a new OS, just to see what public complaints arise, but this time I didn't. I should have waited.

Thanks for your inquiry.

Oz

theOzmanAuthor

Inspiring

How do I get an Adobe rep to contact me?

A

Anonymous

Hi

Try this, if that doesn't help you may have to revert the OS

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-368442 5/

Derek Cross

Community Expert

Try reverting your OS to an earlier version (or upgrade to Photoshop CC).

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