CS5 Very small toolbar- Tried Preferences, Interface, Large and it doesn't work.

Discussion moved in Photoshop General

Since I am the one that originally started this thread, I would like to "reply" to my original post.  I did get my money back from Adobe CS5.  But I have found something else out.  I have Photoshop Elements on my my laptop (running on Win7) and that also had the tiny menus plus instead of one pointer, I now had THREE to deal with and very aggravating.  I was searching for an answer online.  I found something that might help those that are struggling with the microscopic text in CS5.  I went to START, then I right clicked on my PSE program in the listing, and clicked on PROPERTIES, then on COMPATIBILITY, I selected to run in XP.  My PS Elements menu text is now fine and easy to read.  All is fixed except for the triple cursor issue.  I'd like to hear if setting the compatibility makes a difference for all of you CS5 and CS4 users.

Just had to jump in on this discussion. I am running windows 7 ultimate on new Dell with a 50 INCH HD moniter, and I can not see the toolbars or pallette either in photoshop. I bought Dreamweaver a few years back and essentially gave up using it because of the same problem. This is not some isolated intance with the original poster.

The funny thing is, in the other programs in Creative Suite that I am having to use, like In Design, the pallet is perfectly large.  It is Photo shop that is the problem. I have to use this suite to create a publication, because it is what the printer insists on, but I am actually beign forced to use programs like Paint and Image to edit the pictures before I can place them.

I have tried EVERYTHING EXCEPT changing my screen resolution, and NOTHING WORKS to fix this.

Changing screen resolution is UNACCEPTABLE.  I bought a high def monitor so that I would have excellent visibility and increased resolution.  I am partially sighted and was ASSURED severl times over the phone by the sales person that CS5 addressed this problem.  I am the president of our local camera club and I CANNOT USE PS CS5!.  And many other members of our group have had problems with it also.

It is unacceptable that the software that is supposed to be the industry standard is way behind the times when addressing usability issues as well as ADA standards.

I have called to discuss this matter with Adobe on more than one occasion and was told that I should have checked the website before buying and that the sales staff was not necessarily well-informed about the resolution issue.  I specifically called to order over the phone so that I could express my concern about this issue in past versions and get assurance from a live lperson that it was no longer an issue in CS5.  If I have to dig and get all my info myself from the web, why have a live sales staff at all, and if you do, why do they not have the honest information?

To be fair, I purchased the CS5 suite, and it's interesting that some of the sofware is accessible and some is not.  Dreamweaver is not as bad as Photoshop but Bridge is just as bad.  So the foundation for the capability to fix this problem is there, just not implemented properly across the board.

I have been using Corel PaintShop Pro Photo for many years, and that software has ALWAYS allowed me to adjust the size of the menus and dialog boxes.  There are many times when I wish I could use PS Cs5 but in all honesty, I can do just about enything that software does using PaintShop Pro, and it's MUCH LESS EXPENSIVE.

Sandy Jo Becker Hyman

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Add me to the ever-growing list of users who find this UNACCEPTABLE. Whoever reported this probalem as "possibly solved" isn't dealing with the problem. Attached is a screenshot of the menu size, compared to 12-point text shown at 100%. See menu font size at very top of image, and welcome screen text at lower right. Adjusting the Windows text display settings does NOTHING to CS5 menus. Changing the screen resolution is NOT a fix. Adobe is ignoring this issue!

Perhaps this is yet another reason to stay with CS3? I use a 21 / 26"  duel monitor @work and a dual 21" setup @home and the UI is great. So  what this post is all about is the Adobe UI genui behind CS4/5 either  were working @800x600 or are all 20/20 eagle eyes? Kinda sad to have all  that VISUAL power in front of you and be hampered because you CAN'T SEE  the interface. How ironic...

Update: I spent over an hour on the phone with different departments within Adobe. I started off with Tech Support 1-800-642-3623, then to Customer Service 1-800-833-6687, then back to Tech Support for Photoshop and then finally back to Customer Service. To answer this problem....there is no fix for PC users if you have a half decent resolution on your screen. This is unacceptable. I am waiting to hear about getting a full refund. My request has gone to a higher power within and should hear today. All employees that I spoke with admitted knowing about this and saying there is no good fix to it. If you can not use your software because of this I would suggest calling them and complaining at least. If you can not use it like I can't since I am not going to lower my resolution on my screen for their fix. I bought a good monitor with high resolution and then paid big money for what I considered one of the best softwares a photographer can use and now it's not usable. Do not wait and do not take no for an answer if you want a refund for this software. If you are like me we need a software that can be used in a reasonable manner. One that we can atleast see on our screens.

I have this same problem. I am using Windows 7 on a Dell Laptop... brand new equipment.

Everyplace else I go the fonts are size, I go into Photoshop CS5 and menu names, dialog boxes, palettes

, etc... the fonts are so tiny. Adobe knows about this problem and you can get something from them for this problem. I had CS4 and it did the same thing. They told me they never heard about this and I told them to check online to see how many people have this problem. That stopped them dead in their tracks and they sent me CS5 hoping the problem was fixed and to keep me satisfied as a customer. I had CS3 and I loved it. CS5 was no better. They need to fix this font problem. I can't find the number that I had called before but I will call the sales number at Adobe and will not get off the phone with them until they can give me a fix for this problem (which I don't think they have) or return my money to me. And if they don't I WILL be going to my local papers and to my local news channels to tell them about the problems that Adobe has with their software and that they are not giving their customers their money back. And to the idiot who thinks it's peoples eyes... all I can say is that you shouldn't even bother replying to posts if you only have something idiotic to say. We get on these posts to help us solve problems with our software not to hear stupid insults from people like you. Everyone with this problem should start dialing Adobe. Don't let large corporations take our money and give us merchandise that is defective. They will be hearing me loud and clear in just one moment.

If failing to meet accessibility standards is not illegal, it should be.  

This is as large as I can get my text. windows7 ultimate 64 bit.