CS6 licence installation code not working on new Windows 11 computer

Question

I have been using Phtoshop and Acrobat and the other parts of the CS6 Design and Web Premium since December 2013. It worked fine on Windows 10. But recently I upgraded to Windows 11 and at the same time changed both the motherboard and hard drive when rebuilding my computer. I now cannot use my activation code because Adobe says it is already in use. (Since my old computer is rebuilt, I cannot see a way to go back to reinstate my old hard drive and remove CS6.) I am the only user and got CS6 from Adobe as a charity donation (I am a trustee) direct from Adobe. It would help if Adobe deactivated my old installation and let me re-activate it on my new one so I am back to where I was. But there seems no way they will do this. Is there any way out of this problem? I cannot rent any of the current iterations so it's my old one or not at all. Any way out please?

ExUSA · Accepted Answer

Adobe no longer resets activations. You have two available and MUST deactivate from a working installation before activating on a new computer.

AxelMatt · Answer

If you have reached your activation limit and you don't have any chance to deactivate an older installation you're out of luck. Adobe has stopped the support of CS 6 products and the resetting of the actiovation counter isn't possible anymore.

I'm sorry to say, but there's no way out.

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