CS6 No Longer Functions

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CS6 Photoshop stopped working yesterday. I'm on outdated OS 10.16.3 and need to upgrade to new MacBook Pro. For now I am looking for a work around so Photoshop will work. I can't find the serial number, BUT on line support says it may not work anyway because it is no longer supported. I am on deadline - does anyone have insight?

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AxelMatt

Community Expert

The support is right. Photoshop CS6 doesn't work with newer MacOS versions. You need Mojave or former versions.

If you don't have a serial number there will be a problem anyway. You need the number to activate, but...

Adobe has shut down the activation servers.

I think it's now time to change to Adobe's subscription like Photography Plan or so.

Adobe Creative Cloud Plans, Pricing, and Membership

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 16 - Photoshop 28 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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Andrea193474302ey5Author

Participant

Thank you for confirming. Re: serial number, are you saying that it won't work even if I can find it because they shut down the activation servers? Support alluded to that on the chat - not worth my time to try and find it. Photoshop worked yesterday on my system, but today no. I have the new laptop - need to set it up.

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Conrad_C

Community Expert

Photoshop worked yesterday on my system, but today no. I have the new laptop - need to set it up.
By @Andrea193474302ey5

If you have a new MacBook Pro, there would be no way to set up Photoshop CS6 on it even if you have a serial number and even if the activation servers were still up. The reason is one that AxelMatt mentioned: It isn’t compatible, and won’t install or run.

Photoshop CS6 was released 8 years before Apple successfully switched Macs to Apple Silicon processors. Now, 12 years after Photoshop CS6 was released, too many things have changed about macOS and Apple hardware for Photoshop CS6 to be able to run on a new Mac. (Apple tightened a lot of technical and security/privacy requirements that older software doesn’t conform to.) Only the major versions of Photoshop from the last few years will install and run on the M1/M2/M3 Apple Silicon processors.

So if you want to set up Photoshop on a new MacBook Pro, it needs to be a Creative Cloud version of Photoshop released in the last year or two.

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