Skip to main content
StealthFerret
StealthFerret
Participant
March 10, 2018
Answered

CS6 - Windows 10 - Save For Web error - Specified Path

  • March 10, 2018
  • 2 replies
  • 1927 views

Hello Adobe community,

I was hoping someone might be able to help me with a problem I'm having. I've searched repeatedly for solutions and none of them have worked. This is a detailed run-down of the problem and the suggested solutions I've tried (none have worked unfortunately):

- - -

After opening Adobe Photoshop CS6 (32 or 64-bit, both have the same issue), opening a document and then selecting File>Save for web... I immediately receive the following error message:

"The operation could not be completed. The system cannot find the path specified."

The 'Save For Web' window doesn't appear at all, and after clicking okay, nothing happens.

- - -

As for the solutions I've tried:

- Entering regedit to the location of "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" and ensuring that all document related paths are set to %PERSONAL%etc (they already were as default).

- Running the application as Windows 7 compatible / Administrator mode.

- Changing the permissions on the Photoshop application folder/contents and the Appdata roaming folder/contents.

- Cutting and pasting the 'Save For Web' plugin into other folders.

- Doing a fresh install of Photoshop CS6.

- Installing the latest Photoshop CS6 update manually as the Adobe Application Manager fails to connect to servers (closed down?).

- Clearing the AppData/Roaming folders of preference files (note: there is no preference file nor folder for 'Save for web', apparently that is something other people have).

...and that's everything I can recall trying. Over a week ago, I was running Windows 7 with Photoshop CS6 fine, but other issues somewhat forced me to upgrade to Windows 10. Since then, everything has worked fine except for this. I would greatly appreciate anyone who tries to help or can provide a solution.

Thank you.

This topic has been closed for replies.
Correct answer StealthFerret

A very late response - but I found the issue in the end.

It turns out it was Window's Protected folder access (anti-ransomware) to blame! Simply disable it or add Adobe Photoshop CS6 (and it's program files folder) to the exceptions and voilà!

 

Alternatively, try "Photoshop-Export-Layers-to-Files-Fast" which can be found here:

https://github.com/hsw107/Photoshop-Export-Layers-to-Files-Fast 

It's a great bit of kit which is compatible with CS6!

2 replies

StealthFerret
StealthFerretAuthorCorrect answer
Participant
December 3, 2021

A very late response - but I found the issue in the end.

It turns out it was Window's Protected folder access (anti-ransomware) to blame! Simply disable it or add Adobe Photoshop CS6 (and it's program files folder) to the exceptions and voilà!

 

Alternatively, try "Photoshop-Export-Layers-to-Files-Fast" which can be found here:

https://github.com/hsw107/Photoshop-Export-Layers-to-Files-Fast 

It's a great bit of kit which is compatible with CS6!

A
Anonymous
March 10, 2018

When updating from Win 7 to Win 10 directly, there are often issues like yours.

Deinstall your CS6, read this help page and run the Cleaner Tool and install again.

Fenja

StealthFerret
StealthFerretAuthor
Participant
March 11, 2018

Hi there,

Thank you for the message Fenja. I'll give this a try but I shouldn't have thought it'd have been an issue:

I've installed the Production Premium suite to my E drive, which is where it was before. The previous version that was installed with Win7 was uninstalled and deleted (no Adobe folder left on the E drive).

On the C drive, my Windows 10 installation wasn't a "transfer update" but a "fresh, clean update", so all the old previous files are in a Windows.old folder.

I'll try this method and let you know the results. I'm hoping it works!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices