Did Photoshop 27.10.0 become barely usable in offline mode?

Forum|Forum|28 days ago
September 11, 2026
6 replies
142 views

Hi,

I just updated to 27.10.0 and Photoshop has become barely usable.
(I use a recent and powerful PC)

Some operations that took a fraction of a second this morning now take more than 10 seconds with the new version.

I known you are trying to add a lot of AI features...but do not forget that there many legitimate reasons why some people may want or need to work on their images while offline.

The only way to get decent response times with the application now it to stay connected to the Internet.

Please fix this issue ASAP

Thanks
Olivier

Srishti Bali

Community Manager

Hi @OBALEN

Apologies for this experience and the delay in response. I checked the system information and noticed that the graphics drivers are not up to date, with the last update being approximately nine months ago.

As a first step, I recommend updating the graphics card driver to the latest available version. I would also suggest updating Photoshop to version 27.11.

Additionally, could you please confirm whether you are using a local machine or an office-managed/server-based system?

Lastly, please check whether you still experience the same slowness when the internet connection is turned off, and let me know the results.

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

D Fosse

Community Expert

This isn’t normal behavior. I just tried to pull out the internet cable and everything works normally. Every function is as snappy as ever. So this must be some kind of rare conflict - and as such, it may sound like a genuine bug. For the engineers to reproduce this behavior, the System Info is critically needed.

Photoshop only needs to be online for a very few things. A license check every 30 days - and any generative AI functions that are processed remotely on Adobe’s servers:

D Fosse

Community Expert

It’s not AI. There’s no AI in Photoshop until you specifically call those functions that do use it.

That said, Photoshop 27.10 has a couple of other serious bugs (among which broken color management), so the best advice right now is to roll back to version 27.9.1, and stay on that for now. That’s what most of us have done. Keep watching the forum for any news of bug fixes and updates.

As for the slowness, that’s impossible to say anything specific about without seeing your complete Help > System Info.

O

OBALENAuthor

Participant

“As for the slowness, that’s impossible to say anything specific about without seeing your complete Help > System Info.”

Not sure it is necesary.

I have an Ethernet switch that I can use switch on/off Internet connection.

Switch Internet off
Open Photoshop, open image, crop image….slow
Close image. Close Photoshop
Switch Internet on
Re-open Photoshop, re-open image, crop image….fast
Close image. Close Photoshop
Re-open Photoshop, re-open image, crop image….slow (again)
Close image. Close Photoshop
Switch Internet on
Re-open Photoshop, re-open image, crop image….fast

Tried this several times, same results

How do I revert to previous version?

O

OBALENAuthor

Participant

Hi,
I just updated my Photohop to 27.10.0, and I have a big problem.
For some reason I need to be able to work on my images when offline (not connected to the Internet)...and with this new version, operations that usually took a fraction of a second now take more than 10 seconds!
The only way to get decent response time now is to stay connected to the Internet whil using Photoshop.
Not everyone wants to use AI features and to be forced to stay online
Can you fix this?
Thanks

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