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Participant
October 18, 2025
Question

“Disk Error” Appears When Using the Liquify Tool

  • October 18, 2025
  • 1 reply
  • 105 views

I’ve never encountered this issue before, but ever since updating Photoshop to version 26.9.0, I’ve started experiencing frequent “Disk Error” messages whenever I use the Liquify tool.

The problem usually occurs after editing around 20 photos. Once the error appears, I have to completely close and restart Photoshop to make it work again. This repetitive process significantly slows down my workflow.

At first, I thought it might be related to insufficient scratch disk space or memory, so I upgraded my hardware:

  • CPU: Intel i7-12700 (20 CPUs)

  • Memory: 64 GB (upgraded from 32 GB; now 16+16 GB ×2)

  • GPU: NVIDIA RTX 3060 Ti

  • Storage: SSD 1 TB

Even after upgrading, the issue persists. I suspect it might be related to the newly added Remove Tool feature introduced in recent versions.

I’d appreciate any help confirming whether this is a bug in the latest Photoshop version, or if there’s a specific setting or workaround that could resolve it.

1 reply

lin_4113Author
Participant
October 18, 2025

Additional observation:
When repeatedly using the Remove Tool on the same image, I noticed that memory usage gradually increases from around 28% to 42%, as monitored in the Performance tab of Windows Task Manager.

Srishti Bali
Community Manager
Community Manager
October 24, 2025

Hi @lin_4113,

 

Thanks for reaching out and for sharing all the details — that really helps! Sorry to hear about the “Disk Error” issue you’re running into. To start with, could you please share your System Info from Help > System Info > Copy and paste here? Also, please try the steps suggested here: Troubleshoot scratch disk issues.

 

Let us know how it goes.

 

Regards,

Srishti