disk not available

Forum|Forum|2 years ago
July 7, 2024
6 replies
683 views

i need help i want to edit a object on photoshop but it keep saying disk is not available but i have space and also a external drive

Windows

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Kevin Stohlmeyer

Community Expert

@sel38469148ctod Do you have your external setup as a scratch disk? The report shows just your startup drive. If you do have your external listed, remove it from the Scratch Disk preference and restart PS and try again.

Derek Cross

Community Expert

Which version of Photoshop and OS?

How much RAM and spare hard-disk capacity do you have?

Does the issue occur when you try and open an image or when you save an image you've been working on?

S

sel38469148ctodAuthor

Participant

version 29.9.1

windows 11

ram 8gb and 200gb free

it only happens when i open it

Derek Cross

Community Expert

Does this happen with just one particular image or all of them?

Increasing the RAM to at least 16GB would be helpful.

Maybe also consider resetting the Photoshop preferences back to the factory defaults to see if that sorts the issue out (or not!).

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