Skip to main content
Participant
April 2, 2026
Question

Добрый день. У меня не работает генеративная подписка в фотошопе. У меня оплаченный тарифный план на 20 гигабайт. Задолженностей нет.

  • April 2, 2026
  • 2 replies
  • 36 views

Версия фотошопа 27.5. Creative cloude обновлен. Драйвера обновлены. Брандмауэр выключен. Ничего не помогает.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    April 2, 2026

    Do you have enough credits?

    See Generative AI Credits Explained:

    https://helpx.adobe.com/creative-cloud/apps/generative-ai/generative-credits-faq.html#monthly-generative-credits

    Your number of monthly credits varies by which plan you have, Standard or Premium.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    April 2, 2026

    Wrong forum. You should post in the Photoshop forum.

    Jill C., Forum Volunteer