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FelixTony213
Participant
May 16, 2026
Question

Does anyone know how to fix an issue related to photoshop not being able to open Jpgs, jepgs and Raw files?

  • May 16, 2026
  • 0 replies
  • 5 views

Hi everyone,
I’m having an issue with Photoshop 2026 on Windows 11.
Photoshop opens normally and I can create/edit blank documents, but it instantly crashes when opening:
- JPG/JPEG files
- RAW files
- Lightroom “Edit in Photoshop”
PNG files open correctly without problems.
Also, clicking Preferences > Camera Raw crashes Photoshop immediately.
System:
- Predator Helios 300
- i7 10th Gen
- RTX 2060
- Lightroom Classic 2026

Things already tried:
- Reinstalled Photoshop, Lightroom, and Camera Raw
- Reset Photoshop preferences
- Disabled GPU acceleration
- Installed NVIDIA Studio Driver
- Cleared Camera Raw cache/settings
- Disabled plugins
- Restarted Windows multiple times

Has anyone experienced Photoshop crashing only with JPG/JPEG and RAW files while PNG works fine?

Thank you!