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December 7, 2025
Answered

Download da 0kb

  • December 7, 2025
  • 1 reply
  • 76 views
Quando modifico una foto su Photoshop online e poi provo a scaricarla, mi ritrovo un file da 0 kilobyte. Se provo la modalità download da telefono, la pagina sul telefono rimane in download ma non scarica nulla.
Correct answer creative explorer

@default47052016w4bny9 try using the desktop app to see if you are having the same issues. When I see a '0' kb file, it tells me that file wasn't saved or it was corrupted; on your mobile device, I would log out of adobe.com; clear any history, cache and cookies (all time) to prevent any old caching issues on your device; Restart your device; and log back into adobe.com and try it again

1 reply

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
December 16, 2025

@default47052016w4bny9 try using the desktop app to see if you are having the same issues. When I see a '0' kb file, it tells me that file wasn't saved or it was corrupted; on your mobile device, I would log out of adobe.com; clear any history, cache and cookies (all time) to prevent any old caching issues on your device; Restart your device; and log back into adobe.com and try it again

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