Download from "Your Files" from Creative Cloud

Forum|Forum|1 year ago
December 9, 2024
3 replies
921 views

I'm going to try once more toget a straight-forward answer to this question:

I'm running out of storage space on Creative Cloud. I cannot afford the fee charged to expand my storage. How can I download my files to my computer so I can delete them from Craetive Cloud and free up space? Can I really only download one file at a time? And lastly, I've been paying for my subscription for many years; don't my files belong to me?

Thanks for any help or information anyone can provide!

Web

Correct answer Stephen Marsh

@Jeff Van Syckle – In the Creative Cloud app, select multiple files (Ctrl/Cmd or Shift clicking) as shown below and select download:

Double-check that the downloaded files open in Photoshop correctly before deleting from the cloud.

social_Enchantment5CB5

Participating Frequently

They are going to make this impossible for you. They've removed the option to map a local drive to Creative Cloud, they've elimianted Creative Cloud Sync, and they've now limited the desktop app to downloading ten files at a time. I've got 50,000 files in my cloud instance, so I only need to select ten files at a time five thousand times to get away from them.

Stephen Marsh

Community Expert

... don't my files belong to me?

By @Jeff Van Syckle

Who said that they didn't?

Stephen Marsh

Correct answer

Community Expert

@Jeff Van Syckle – In the Creative Cloud app, select multiple files (Ctrl/Cmd or Shift clicking) as shown below and select download:

Double-check that the downloaded files open in Photoshop correctly before deleting from the cloud.

Jeff Van SyckleAuthor

Participating Frequently

Thank you VERY much!! I have searched for help on this and asked this question multiple times nd never seemed to get a straight answer. I seemed to keep getting back to the idea of what's saved and no longer saved on my computer in the Creative Cloud folder and when that stopped being used.
So, I thank you again. I'll try this out.
P.S. No one said my files didn't belong to me, I was just having a hard time figuring out how to get them all on my MacBook.

Stephen Marsh

Community Expert

@Jeff Van Syckle – You're welcome. So how did you get on with your multiple selected file download?

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